At a Glance
- Tasks: Provide hands-on IT support across multiple schools, ensuring tech runs smoothly.
- Company: Join a supportive Trust dedicated to high educational standards.
- Benefits: Competitive salary, pension scheme, flexible working, and 24/7 wellbeing support.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Experience in technical support and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Multiple schools across Greater London and Essex
Salary: Competitive (based on experience)
Contract: Permanent, Full-time
This position will be based in the Chelmsford area with travel to Trust schools.
The Opportunity
We are seeking a proactive and motivated IT Technician to join our central Trust IT Team. This is an exciting opportunity to work across several schools, covering all aspects of modern IT facilities to support high educational standards. You will join a team with high levels of professional dedication, providing technical support to staff, students, and visitors. The role is hands‑on and requires travel between sites. Therefore, a valid UK driving license and access to a vehicle are essential for this position.
Key Responsibilities
- Technical Support: Provide high-quality 1st and 2nd line technical support for desktop PCs, laptops, mobile devices, and software.
- Infrastructure Maintenance: Install, configure, and upgrade computer hardware and Windows operating systems.
- AV Management: Set up and troubleshoot audio-visual equipment in classrooms and meeting rooms, including projectors and video conferencing systems.
- System Administration: Perform basic tasks such as Active Directory account management and password resets.
- Network Care: Assist with network troubleshooting, including Wi‑Fi connectivity and physical patching.
- Asset Management: Maintain accurate records of IT assets, software licensing, and equipment inventory.
- Safety & Compliance: Adhere to health and safety regulations, including the manual handling of equipment like desktop computers and printers.
What We Are Looking For
- Experience: A proven track record in 1st and 2nd line technical support, preferably within an educational environment.
- Technical Skills: Strong knowledge of Active Directory, Windows OS, MS Office/Office 365, and network protocols (TCP/IP, DNS).
- Soft Skills: A strong focus on customer service with the ability to explain technical issues to non‑technical users.
- Mindset: An analytical, problem‑solving mindset with excellent organisational skills and attention to detail.
- Teamwork: A strong teamwork ethic and the ability to work independently in a fast‑paced environment.
Why Join Us?
We offer a stimulating, supportive, and rewarding working environment where all staff are valued. Benefits include:
- Pension: Local Government Pension Scheme with a generous employer contribution.
- Growth: Access to tailored CPD and professional development opportunities to support your career progression.
- Wellbeing: 24/7 Employee Assistance Programme and wellbeing support.
- Flexibility: Consideration for flexible working requests to support work‑life balance.
References and DBS Checks
All offers of appointment will be subject to receipt of satisfactory references. LIFE Education Trust is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the DBS.
Inclusion
As a Trust, we are committed to equality of opportunity and to a proactive and inclusive approach to equality, which supports and encourages all under‑represented groups, promotes an inclusive culture, and values diversity. We will ensure that the selection process is fair and without discrimination for or against any candidate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Trust IT Technician employer: Life Education Trust
Join our dynamic Trust IT Team, where you will play a vital role in enhancing educational standards across multiple schools in Greater London and Essex. We pride ourselves on fostering a supportive work culture that values professional growth, offering tailored CPD opportunities and a generous pension scheme, all while ensuring a healthy work-life balance through flexible working arrangements. With a commitment to inclusivity and employee wellbeing, we provide a rewarding environment for those looking to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trust IT Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Life Education Trust values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Life Education Trust might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Life Education Trust!
✨Direct Apply to Life Education Trust
Let's not forget to apply directly through the Life Education Trust website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Trust IT Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Life Education Trust.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Life Education Trust. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Life Education Trust
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
