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- Tasks: Lead the Business Office, managing admin, billing, and payroll functions daily.
- Company: Join Life Care Centers of America, a leader in post-acute care.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Requires an associate’s degree and two years of office management experience.
- Other info: Full-time role with a focus on teamwork and patient care.
The predicted salary is between 48000 - 72000 £ per year.
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Position Summary
The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, And Licensure Requirements
- Minimum of an associate’s degree or equivalent experience
- Two (2) years of office management experience preferred
- One (1) year in post acute care or other geriatric related field preferred
Specific Job Requirements
- Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
- Maintain facility checkbook and reconcile checkbook regularly
- Manage and oversee patient accounts
- Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
- Effectively manage and operate within budget
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
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Industries
Hospitals and Health Care
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Business Office Manager employer: Life Care Centers of America
Contact Detail:
Life Care Centers of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Office Manager
✨Tip Number 1
Familiarise yourself with the specific laws and regulations governing post-acute care facilities. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and best practices in the industry.
✨Tip Number 2
Network with professionals in the healthcare administration field, especially those who have experience in business office management. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experience in managing office functions, particularly in billing and payroll. Be ready to share specific examples of how you've successfully implemented policies or improved processes in past roles.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since this role involves interacting with patients and staff, emphasising your ability to maintain professionalism and a positive attitude will set you apart from other candidates.
We think you need these skills to ace Business Office Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Office Manager position. Tailor your application to highlight relevant experience in office management and post-acute care.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous office management experience, especially in healthcare settings. Mention specific achievements that demonstrate your ability to manage administrative functions effectively.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as bookkeeping, staff management, and customer service. Use examples to illustrate how you've successfully applied these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Address how your values align with Life Care Centers of America's mission and how you can contribute to their goals.
How to prepare for a job interview at Life Care Centers of America
✨Know the Company and Its Mission
Before your interview, take some time to research Life Care Centers of America. Understand their mission and values, especially how they relate to patient care and administrative functions. This will help you align your answers with their goals during the interview.
✨Highlight Relevant Experience
Make sure to emphasise your previous office management experience, particularly in post-acute care or geriatric settings. Be prepared to discuss specific examples of how you've successfully managed administrative tasks, billing, and payroll functions in similar environments.
✨Demonstrate Leadership Skills
As a Business Office Manager, you'll be expected to lead a team. Share examples of how you've recruited, trained, and supervised staff in the past. Highlight your ability to make independent decisions and manage conflicts effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and judgement. Prepare for scenarios related to managing patient accounts, handling confidential information, or dealing with compliance issues. Think through your responses to demonstrate your critical thinking and reasoning abilities.
