At a Glance
- Tasks: Join our team as a Chiropractic Assistant, supporting clients and managing appointments.
- Company: Life Balance Chiropractic is dedicated to enhancing lives through exceptional client care.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and perks like free chiropractic care.
- Why this job: Make a real impact in people's lives while working in a supportive, friendly environment.
- Qualifications: No experience needed; just bring your passion for people and a positive attitude!
- Other info: Part-time role with opportunities for growth and development.
Customer Experience is important to us, so this role is crucial to keeping our clients delighted and our success.
Are you looking for a job that involves making a real difference in people's lives? Are you looking for a team that will support you and challenge you to grow and be better?
Put your focus, energy, love of people, phone manner, communication skills, attention to detail, organisation skills and passion for great service to use with us. If you're warm, organised, and love helping people, we have the perfect part-time opportunity for you!
Life Balance Chiropractic seeks coachable new clinical assistants and client experience receptionists to join our dynamic, friendly team at our busy, expanding Poole centre. No chiropractic experience? No problem! Whether re-entering the workforce, shifting careers, or seeking meaningful work alongside family life, this could be your next step.
The role advertised is for 4 shifts + per week plus overtime where required. The required shifts for this position are between 7.30 am - 12.30 pm and 1.30 pm - 7.45 pm hours.
Why Join Us?
- We provide the highest standard of client experience, professionalism and care.
- As part of our team, you'll make a real difference in people's lives daily, while working in a supportive, friendly environment where your skills and contributions are valued.
At Life Balance Chiropractic, we believe life should be lived fully—without pain, stress, or limits. We exist to help people move better, feel better, and live more. We aim to enrich human connection, restore possibility, and create more joy in people's lives.
We're not just a clinic—we're a team on a mission to help our community make better decisions about their health and achieve their wellness goals.
Why Join Life Balance Chiropractic
- Purpose-Driven Work – Help people in your community live healthier, happier lives.
- Supportive Team Culture – Be part of a team that challenges, supports, and encourages you.
- Perks You’ll Love – Fully supplemented chiropractic care, team socials, career growth opportunities, Life Insurance (3x Salary) & Health Cash Plan, Birthday paid off and more.
- Competitive Pay + Bonuses
What You’ll Be Doing
- Convert enquiries into loyal clients through high-touch inbound & outbound calls (you'll have training).
- Schedule and manage appointments, care plans, and payments.
- Re-engage past clients and follow up with cancellations and no-shows.
- Deliver 5-star customer experiences that keep clients on track and inspired.
- Support events and marketing campaigns (including social media & spinal health checks).
- Own the front desk – from daily admin to stock, systems, cash-up, and compliance.
- Maintain a clean, organised and welcoming space and follow proven processes using a checklist-first approach.
- Collaborate, cover shifts when needed, and attend training to grow your skills and be able to work one Saturday per month.
Who We’re Looking For
- No industry experience? No problem. If you’re passionate about people, health, and delivering an exceptional client experience, we’ll teach you the rest. Full training provided.
- Honest, dependable, and committed to high standards and solution focused.
- Has a positive, coachable, can-do attitude and a genuine interest in health and wellness.
- Motivated by feedback, goals, and making a real impact.
- Great with people: confident, empathetic, and professional who enjoys connecting with people from all walks of life—in person and on the phone.
- Feels confident following up with enquiries and turning conversations into happy clients.
- Is naturally organised, proactive, and sharp with attention to detail and admin accuracy, taking a checklist first approach.
- Thinks ahead, notices the little things, and takes pride in creating a smooth, welcoming experience for others.
- Cares deeply about helping others feel better and live more.
- Is flexible, growth-minded, great under pressure and loves being part of a high-energy team.
Skills & Traits We’re Looking For
- Strong English communication skills—both written and verbal.
- Solid IT skills—Google Suite, CRM, and patient systems (we’ll train you!).
- Able to remember names and faces to create personal connections.
- Great at prioritising tasks, staying productive, and following through.
This is more than a front desk role—it’s a mission. Apply now and help us deliver life-changing care, one conversation at a time.
Location: Life Balance Chiropractic, Poole, Dorset
Type: Part-time, Permanent (24+ hours per week + overtime)
Starting Salary: £13.06 per hour, with pay rises & performance-related bonuses
A mix of AM and PM Shifts: 7:30 AM–1:30 PM or 1:30 PM–7:40 PM
Available to cover 1 Saturday per month
Team Training: Wednesday mornings, 08:40 AM–12:00 PM
How To Apply
We want to hear from you! To apply:
- Send your CV & cover letter
- Complete our career history application form
- Shoot a 30-second to 1-minute video introducing yourself and sharing why you’d be a great fit
- Join us for an initial online chat & final interview
Take the first step toward a fulfilling career—apply today! Join us at Life Balance Chiropractic and be part of a team that values care, connection, and creativity while making a real difference in people's lives.
Chiropractic Assistant/Client Experience Receptionist employer: Life Balance Chiropractic
Contact Detail:
Life Balance Chiropractic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chiropractic Assistant/Client Experience Receptionist
✨Tip Number 1
Familiarise yourself with the core values and mission of Life Balance Chiropractic. Understanding their commitment to client care and community wellness will help you align your responses during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Prepare to discuss your previous customer-facing experiences, even if they are not directly related to chiropractic. Highlight how your skills in communication, organisation, and empathy can translate into providing exceptional client experiences.
✨Tip Number 3
Practice your phone manner and active listening skills. Since the role involves a lot of inbound and outbound calls, being able to convey warmth and professionalism over the phone is crucial. Consider role-playing with a friend to refine your approach.
✨Tip Number 4
Show your enthusiasm for personal growth and teamwork. Life Balance Chiropractic values a supportive team culture, so be ready to share examples of how you've contributed to team success in the past and your willingness to learn and adapt.
We think you need these skills to ace Chiropractic Assistant/Client Experience Receptionist
Some tips for your application 🫡
Craft a Personalised Cover Letter: Make sure to tailor your cover letter specifically for the Chiropractic Assistant/Client Experience Receptionist role. Highlight your passion for helping people and any relevant experience in customer service, even if it's not directly related to chiropractic care.
Showcase Your Communication Skills: Since strong communication skills are essential for this role, ensure that your CV and cover letter reflect your ability to connect with people. Use clear, concise language and provide examples of how you've successfully communicated in previous roles.
Emphasise Organisational Skills: The job requires excellent organisational abilities. In your application, mention any experiences where you successfully managed multiple tasks or maintained an organised environment, as this will demonstrate your suitability for the role.
Include a Video Introduction: As part of the application process, you'll need to submit a short video introducing yourself. Use this opportunity to convey your enthusiasm for the position and your commitment to providing exceptional client experiences. Keep it engaging and authentic!
How to prepare for a job interview at Life Balance Chiropractic
✨Show Your Passion for People
This role is all about client experience, so make sure to express your genuine love for helping others. Share examples of how you've positively impacted someone's life or provided exceptional service in the past.
✨Demonstrate Organisational Skills
Since the job requires attention to detail and organisation, prepare to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to showcase your phone manner and communication skills. Practise handling common client inquiries or complaints to demonstrate your ability to connect with clients.
✨Research Life Balance Chiropractic
Familiarise yourself with the company's mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of enhancing client experiences.