At a Glance
- Tasks: Manage appointments, handle inquiries, and ensure smooth front desk operations.
- Company: Join Wallasey Dental Practice, a supportive and thriving dental environment.
- Benefits: Enjoy competitive salary, career development, and incentives on private treatments.
- Why this job: Be part of a dynamic team providing top-notch dental care in a friendly atmosphere.
- Qualifications: Previous dental practice experience and strong communication skills are essential.
- Other info: Ideal for qualified dental nurses seeking a new challenge.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced Dental Patient Coordinator or Receptionist looking for a new opportunity in a thriving dental practice? Wallasey Dental Practice, location postcode area CH44 5TL, is seeking a full-time Dental Patient Coordinator / Receptionist for an immediate start. Days and hours to be discussed at the interview stage.
About Us:
Wallasey Dental Practice, a 4-surgery practice, offers a fantastic opportunity to work in a supportive environment with direct assistance from our practice manager and a team of qualified dental nurses.
Role Overview:
As a Dental Practice Receptionist, you will play a critical role in providing excellent customer service to our patients. Your responsibilities will include managing appointment schedules, handling patient inquiries, and ensuring the smooth operation of the front desk.
Key Responsibilities:
- Offer exceptional telephone etiquette.
- Follow treatment plans for private dentists.
- Schedule appropriate private treatment bookings.
- Present finance options to patients.
- Collaborate with private dentists to promote treatments.
- Work with our digital marketing team to promote the practice.
- Provide high-quality receptionist services to enhance efficiency and accuracy, saving the practice and dentists time and money.
Ideal Candidate:
The ideal candidate will have previous experience in a dental practice, exceptional communication skills, and strong attention to detail. You must be able to multitask, work well under pressure, and always maintain a positive and professional attitude. This role would also be highly suitable for a qualified dental nurse who is looking to transition into a reception and treatment coordinator position.
Benefits:
- Competitive starting salary.
- Opportunity to take on enhanced duties within the practice.
- Incentives on the sale of private treatments.
- Modern computerised surgeries.
- Annual appraisals.
- Structured career pathway with training and development opportunities.
If you are a motivated, organised, and customer-focused individual looking for a challenging and rewarding role in a dynamic dental practice, we encourage you to apply today! Join our family and help us provide our patients with the very best dental care.
How to Apply:
Click ‘Apply’ now to become our Dental Patient Coordinator / Receptionist and start your career with us today! Wallasey Dental Practice is an equal-opportunity employer and welcomes applications from all qualified candidates.
Patient Coordinator/Receptionist employer: Life at Smart Dental Care
Contact Detail:
Life at Smart Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator/Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered by Wallasey Dental Practice. Understanding their treatment options and patient care philosophy will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in a dental setting, especially any roles that involved customer service or coordination. Highlighting relevant skills will demonstrate your suitability for the position.
✨Tip Number 3
Showcase your communication skills by practising common scenarios you might encounter as a receptionist. Being able to articulate how you would handle patient inquiries or appointment scheduling can set you apart.
✨Tip Number 4
Research the latest trends in dental practice management and patient care. Being knowledgeable about current practices can impress the interviewers and show your commitment to the role.
We think you need these skills to ace Patient Coordinator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practices, focusing on roles that involved customer service, appointment management, and communication skills. Use keywords from the job description to align your experience with what Wallasey Dental Practice is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent patient care. Mention specific experiences that demonstrate your ability to multitask and work under pressure, as well as your familiarity with dental procedures and finance options.
Highlight Soft Skills: In your application, emphasise your exceptional communication skills and attention to detail. Provide examples of how you've successfully managed patient inquiries or improved front desk operations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role of a Patient Coordinator/Receptionist.
How to prepare for a job interview at Life at Smart Dental Care
✨Showcase Your Customer Service Skills
As a Dental Patient Coordinator, excellent customer service is key. Be prepared to share examples of how you've handled patient inquiries or resolved issues in previous roles. This will demonstrate your ability to create a welcoming environment for patients.
✨Familiarise Yourself with Dental Terminology
Brush up on common dental terms and procedures that may come up during the interview. This shows your commitment to the role and helps you communicate effectively with both patients and dental professionals.
✨Demonstrate Multitasking Abilities
The role requires juggling multiple tasks at once. Prepare to discuss specific instances where you've successfully managed competing priorities, especially in a busy environment. This will highlight your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice and its operations. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.