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For Companies At a Glance
- Tasks: Support patients through their dental journey and manage appointments.
- Company: Join Life at Smart Dental Care, a friendly practice in Ballymoney.
- Benefits: Enjoy flexible part-time hours, competitive salary, and career growth opportunities.
- Why this job: Be part of a supportive team that values patient care and community impact.
- Qualifications: 2 years of dental practice experience preferred; great communication skills required.
- Other info: Work in a modern, fully digital practice with a larger network of 100+ surgeries.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Patient Coordinator/Receptionist role at Life at Smart Dental Care.
Base pay range
This range is provided by Life at Smart Dental Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Position details
Dental Receptionist / Patient Coordinator – Family Dental Care, Ballymoney, Northern Ireland
Join Our Friendly Team as a Dental Receptionist / Patient Coordinator at Family Dental Care!
Are you passionate about dental care and love providing exceptional patient support? Do you thrive in a warm and professional team environment? If so, we’d love to welcome you to our practice in Ballymoney, Northern Ireland!
We’re looking for a warm, organised, and experienced Dental Receptionist / Patient Coordinator to join our friendly team on a part-time basis – 3 days per week to start. You’ll be working 24 hours across Monday, Thursday, and Friday.
This is a key role within the practice where you’ll support patients throughout their dental journey, ensuring they feel welcome, informed, and cared for every step of the way.
Key Responsibilities
- Treatment Coordination: Assist in managing treatment plans, scheduling appointments, and coordinating patient finance and payments.
- Reception Duties: Greet patients, answer queries, and manage bookings with professionalism and care.
- Patient Support: Explain treatment options and payment processes, providing a smooth and reassuring experience.
- Practice Promotion: Support occasional open days and marketing efforts.
- Teamwork: Collaborate closely with dental nurses and clinicians to ensure smooth day-to-day operations.
What We’re Looking For
- Experience: Minimum 2 years in a dental practice. Dental nursing experience is a bonus.
- Qualifications: GDC registration or prior Treatment Coordinator experience preferred.
- Skills: Friendly, organised, and a great communicator with strong attention to detail.
- Tech Comfort: Familiar with dental software, scanners, and Microsoft Office.
- Passion for Patients: A patient-first attitude and a willingness to go the extra mile.
What We Offer
- Competitive Salary: Commensurate with experience.
- Flexible Part-Time Schedule: 3 days per week (Monday, Thursday, Friday – 24 hours total).
- Career Growth: Become part of a supportive dental group with structured training and development.
- Incentives: Private treatment bonuses available.
- Modern Setting: A fully digital, up-to-date practice environment.
- Larger Network: Opportunity to be part of a UK-wide network of 100+ dental surgeries.
If you’re ready to take the next step in your dental career and work in a supportive, community-focused practice with national backing, we’d love to hear from you!
Apply today and become a valued member of the Family Dental Care team in Ballymoney.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Human Resources
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Patient Coordinator/Receptionist employer: Life at Smart Dental Care
Contact Detail:
Life at Smart Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator/Receptionist
✨Tip Number 1
Familiarise yourself with the specific dental software used in practices like Smart Dental Care. Being tech-savvy can set you apart, so consider taking a short online course or tutorial to boost your confidence.
✨Tip Number 2
Showcase your passion for patient care during any interactions. Whether it's through networking or informal chats, express your commitment to providing exceptional support and how you can enhance the patient experience.
✨Tip Number 3
Research common dental procedures and treatment options. This knowledge will not only help you in interviews but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 4
Connect with current or former employees of Family Dental Care on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed in the Patient Coordinator role.
We think you need these skills to ace Patient Coordinator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practices, especially any roles that involved patient coordination or reception duties. Emphasise your communication skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental care and your commitment to providing exceptional patient support. Mention specific experiences that demonstrate your ability to manage treatment plans and coordinate with patients.
Highlight Relevant Skills: In your application, clearly outline your familiarity with dental software and your organisational skills. Mention any experience you have with managing appointments and patient queries, as these are key responsibilities of the role.
Show Enthusiasm for the Role: Convey your enthusiasm for joining the Family Dental Care team in Ballymoney. Express your desire to contribute positively to the practice and your willingness to go the extra mile for patients.
How to prepare for a job interview at Life at Smart Dental Care
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for dental care and patient support during the interview. Share specific examples of how you've gone the extra mile for patients in previous roles, as this aligns perfectly with what Life at Smart Dental Care is looking for.
✨Demonstrate Organisational Skills
As a Patient Coordinator/Receptionist, you'll need to manage appointments and treatment plans efficiently. Be prepared to discuss your organisational strategies and any tools or software you’ve used to keep things running smoothly in a busy environment.
✨Highlight Teamwork Experience
Collaboration is key in this role. Talk about your experience working closely with dental teams or other healthcare professionals. Emphasise how you contribute to a positive team dynamic and ensure seamless operations.
✨Familiarity with Dental Software
Since tech comfort is important for this position, be ready to discuss your experience with dental software and Microsoft Office. If you have specific examples of how you've used technology to improve patient interactions or streamline processes, share those!
