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For Companies At a Glance
- Tasks: Support patients through their dental journey and manage treatment plans.
- Company: Join Bolton Road Dental Clinic, part of the Smart group with over 100 practices.
- Benefits: Enjoy competitive pay, career progression, and bonuses on private treatments.
- Why this job: Be part of a friendly team making a real difference in patient care.
- Qualifications: Minimum 2 years in a dental practice; GDC registration required.
- Other info: Part-time role, working 21 hours a week on Tuesdays and Wednesdays.
Join Our Friendly Team as a Dental Treatment Coordinator/Receptionist at Bolton Road Dental Clinic! Are you passionate about dental health and enjoy making a real difference in people’s lives? Do you thrive in a supportive and lively team environment? If this sounds like you, we’d love for you to join us at our Bolton Road practice, just outside Manchester!
About Us
Bolton Road Dental Clinic is part of the Smart group, with over 100 surgeries across 35 practices, offering a wide range of services including aligners, complex implants, endodontics, restorative dentistry, and NHS care. We are a modern, growing practice with a welcoming team and a strong focus on patient care.
The Role
We’re looking for a warm and experienced Dental Treatment Coordinator / Receptionist to join our team part-time, working Tuesdays and Wednesdays (21 hours per week). Some flexibility may be required depending on clinic hours. Working hours will be discussed during the interview stage. You will play a key role in supporting patients through their dental journey, ensuring a seamless and positive experience from start to finish.
What You’ll Do:
- Manage Treatment Plans: Coordinate finance applications, payment processes, and treatment scheduling.
- Marketing & Events: Support marketing initiatives and practice open days.
- Team Collaboration: Work alongside the reception and nursing teams to ensure efficient daily operations.
- Patient Engagement: Welcome new patients, explain treatment and payment options, and assist with treatment planning.
- Organisation: Maintain accurate patient records, manage appointments, and respond to enquiries professionally.
What We’re Looking For:
- Experience: Minimum 2 years in a dental practice (Dental Nursing experience is a bonus).
- Qualifications: GDC registration or prior Treatment Coordinator experience is essential.
- Skills: Strong work ethic, excellent teamwork, and a genuine passion for patient care.
- Knowledge: Familiarity with procedures like implants, composite bonding, and aligners.
- Tech Savvy: Comfortable using dental software, scanners, and Microsoft Office.
- Customer Service: A people person with a flexible, patient-first approach.
What We Offer:
- Competitive Salary: Based on experience.
- Career Progression: Opportunities for training and professional development.
- Incentives: Bonuses are available on private treatments.
- Modern Facilities: Work in a fully computerised, up-to-date environment.
- Part-Time Hours: 21 hours per week, Tuesdays and Wednesdays (specific working times discussed at interview).
If this sounds like the perfect role for you, we’d love to hear from you! Apply today and become a valued member of our welcoming team at Bolton Road Dental Clinic, just outside Manchester.
Dental Patient Coordinator/Receptionist employer: Life at Smart Dental Care
Contact Detail:
Life at Smart Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Patient Coordinator/Receptionist
✨Tip Number 1
Familiarise yourself with the specific dental procedures mentioned in the job description, such as implants and aligners. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've positively impacted patient experiences in previous roles. This is crucial for a position that focuses on patient engagement and care.
✨Tip Number 3
Research Bolton Road Dental Clinic and its parent company, Smart Dental Care. Understanding their values and services will allow you to tailor your conversation during the interview and show that you're a great fit for their team.
✨Tip Number 4
Prepare to discuss your experience with dental software and technology. Being tech-savvy is essential for this role, so be ready to share how you've used similar tools in past positions.
We think you need these skills to ace Dental Patient Coordinator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practices, especially any roles that involved patient coordination or reception duties. Emphasise your familiarity with dental procedures and software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental health and patient care. Mention specific experiences that demonstrate your teamwork skills and ability to manage treatment plans effectively.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as customer service, organisation, and tech-savviness. Use examples to illustrate how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.
How to prepare for a job interview at Life at Smart Dental Care
✨Show Your Passion for Dental Care
Make sure to express your enthusiasm for dental health during the interview. Share any personal experiences or stories that highlight your commitment to patient care and how you can make a difference in their lives.
✨Demonstrate Teamwork Skills
Since the role involves collaborating with reception and nursing teams, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to communicate effectively and support your colleagues.
✨Familiarise Yourself with Common Procedures
Brush up on your knowledge of dental procedures like implants, composite bonding, and aligners. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the field.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the practice and its culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
