At a Glance
- Tasks: Lead and develop teams in Parts, Administration, and Warranty for mobile cranes.
- Company: Join Liebherr-Great Britain Ltd, a leader in the crane industry.
- Benefits: Enjoy competitive salary, secure work environment, and personal development opportunities.
- Other info: Be part of a progressive company with many growth opportunities.
- Why this job: Make an impact in a dynamic team while driving departmental success.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We are pleased to offer an exciting opportunity within Liebherr-Great Britain Ltd for a Parts & Administration Manager to join our LWE Mobile and Crawler Crane After Sales team. This role plays a key part in driving departmental success, ensuring efficient operations across Parts, Administration and Warranty teams, while supporting our core values of Business Performance, Customer Focus, People & Teamwork, and Leadership.
Your Responsibilities
- Managing, supporting and developing members of Spare Parts, Service and Warranty Administration teams.
- Allocating workloads and monitoring performance to ensure departmental objectives are achieved.
- Identifying training and development needs and promoting continuous improvement within the team.
- Fostering a positive and collaborative working environment.
- Confirming the validity of warranty claims received and maximising the levels of labour, materials, spare parts and sub-contract items recovered.
- Ensuring team provides clear, concise and accurate claims, of all types, to our suppliers.
- Questioning the acceptability or validity of a component or claim at any stage in the process, obtaining better information from the depot and communicating effectively to the concerned factory.
- Assisting in resolving accounts queries for both credit control and accounts payable departments.
- Ensuring correct documentation for returning both new and failed parts to factories.
- Establishing and maintaining good communications and effective relationships between suppliers, factories and internal departments in the UK and abroad.
- Issuing credit note requests.
- Preparing, distributing and monitoring documentation for Extended Warranties and Contracts.
- Monitoring and reporting on Service Information progress.
- Preparing reports and statistics on all aspects of the departmental activities.
- Collecting data and preparing reports on Key Account customer performance.
- Supporting the After-Sales team ensuring clear and concise communication between departments.
- Undertaking all work in accordance with the company’s Health & Safety, Quality and Environmental policies and arrangements, implementing safe systems of work as necessary.
Your Profile
- Previous experience in a similar role and/or relevant industry.
- Strong people management or team leadership experience.
- Excellent organisational and prioritisation skills.
- Ability to perform effectively under pressure.
- Strong communication and stakeholder management skills.
Our Offer
- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The company Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)
Contact
Aleksandra Szczepanska
LGB.careers@liebherr.com
YourLiebherrCareer: Parts & Administration Manager, Mobile Cranes - Biggleswade employer: Liebherr
Liebherr Rentals in Biggleswade is an excellent employer that fosters a collaborative work culture, providing employees with the opportunity to grow within a supportive finance team. With a focus on professional development and a commitment to strong customer service, you will find meaningful and rewarding employment while enjoying the benefits of working in a dynamic environment that values accuracy and efficiency.
