At a Glance
- Tasks: Lead and develop teams in Parts, Administration, and Warranty for mobile cranes.
- Company: Join Liebherr-Great Britain Ltd, a leader in the crane industry.
- Benefits: Enjoy competitive salary, secure work environment, and personal development opportunities.
- Other info: Be part of a progressive company with many growth opportunities.
- Why this job: Make an impact in a dynamic team while driving departmental success.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We are pleased to offer an exciting opportunity within Liebherr-Great Britain Ltd for a Parts & Administration Manager to join our LWE Mobile and Crawler Crane After Sales team. This role plays a key part in driving departmental success, ensuring efficient operations across Parts, Administration and Warranty teams, while supporting our core values of Business Performance, Customer Focus, People & Teamwork, and Leadership.
Your Responsibilities
- Managing, supporting and developing members of Spare Parts, Service and Warranty Administration teams.
- Allocating workloads and monitoring performance to ensure departmental objectives are achieved.
- Identifying training and development needs and promoting continuous improvement within the team.
- Fostering a positive and collaborative working environment.
- Confirming the validity of warranty claims received and maximising the levels of labour, materials, spare parts and sub-contract items recovered.
- Ensuring team provides clear, concise and accurate claims, of all types, to our suppliers.
- Questioning the acceptability or validity of a component or claim at any stage in the process, obtaining better information from the depot and communicating effectively to the concerned factory.
- Assisting in resolving accounts queries for both credit control and accounts payable departments.
- Ensuring correct documentation for returning both new and failed parts to factories.
- Establishing and maintaining good communications and effective relationships between suppliers, factories and internal departments in the UK and abroad.
- Issuing credit note requests.
- Preparing, distributing and monitoring documentation for Extended Warranties and Contracts.
- Monitoring and reporting on Service Information progress.
- Preparing reports and statistics on all aspects of the departmental activities.
- Collecting data and preparing reports on Key Account customer performance.
- Supporting the After-Sales team ensuring clear and concise communication between departments.
- Undertaking all work in accordance with the company’s Health & Safety, Quality and Environmental policies and arrangements, implementing safe systems of work as necessary.
Your Profile
- Previous experience in a similar role and/or relevant industry.
- Strong people management or team leadership experience.
- Excellent organisational and prioritisation skills.
- Ability to perform effectively under pressure.
- Strong communication and stakeholder management skills.
Our Offer
- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The company Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)
Contact
Aleksandra Szczepanska
LGB.careers@liebherr.com
YourLiebherrCareer: Parts & Administration Manager, Mobile Cranes - Biggleswade employer: Liebherr
Liebherr Rentals in Biggleswade is an excellent employer that fosters a collaborative work culture, providing employees with the opportunity to grow within a supportive finance team. With a focus on professional development and a commitment to strong customer service, you will find meaningful and rewarding employment while enjoying the benefits of working in a dynamic environment that values accuracy and efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land YourLiebherrCareer: Parts & Administration Manager, Mobile Cranes - Biggleswade
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Liebherr and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Liebherr!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Liebherr keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace YourLiebherrCareer: Parts & Administration Manager, Mobile Cranes - Biggleswade
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Liebherr:This is your chance to really connect with the team at Liebherr. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Liebherr
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Liebherr.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Liebherr that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Liebherr. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
