At a Glance
- Tasks: Maintain and repair crawler cranes and foundation machines on-site or at customer premises.
- Company: Join Liebherr-Great Britain Ltd, a leader in the heavy machinery industry.
- Benefits: Enjoy competitive salary, training opportunities, and a secure work environment.
- Other info: Dynamic role with opportunities for personal development and career growth.
- Why this job: Make a real impact by ensuring top-notch service and customer satisfaction.
- Qualifications: Apprenticeship completion in a related field and experience with heavy plant machinery.
The predicted salary is between 30000 - 40000 £ per year.
A vacancy has arisen within our Mobile & Crawler Cranes department for a Service Engineer (Crawler Cranes & Foundation Machines). The role will contribute to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business.
Your Responsibilities as a Service Engineer:
- Carry out servicing, inspection and repair of foundation machinery and equipment at customer premises or on site or at the appropriate depot.
- Diagnose specific fault issues and action appropriately.
- Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensure all service information is read, understood and filed.
- Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalate the appropriate action in relation to broken or damaged company equipment.
- Develop an effective working relationship with the support team at the depot and can support others where required.
- Maintain a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Support the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Develop outstanding rapport and relationships with all customers.
- Coordinate with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Work with the customer in mind, making sure that quality work standards are maintained consistently and that post-work, the repair site is clean and left in a condition that satisfies the customer.
- Effectively contribute to recognizing and improving work processes so as to drive greater efficiency.
Your Profile to be successful in the Service Engineer role:
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
- Work experience within heavy plant or a relevant industry.
- CSCS Card.
- Slinger.
- Signaller.
Our Offer:
- The opportunity to work with the industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
Service Engineer - Crawler Cranes & Foundation Machines in Biggleswade employer: Liebherr-Werk Nenzing GmbH
Liebherr-Great Britain Ltd. offers an exceptional work environment for Technical Advisors in Biggleswade, where employees are empowered to contribute to industry-leading after-sales support. With a strong focus on training and personal development, the company fosters a collaborative culture that values teamwork and communication, ensuring that every team member can thrive and grow within their role. Enjoy competitive salaries and benefits while working with a renowned manufacturer committed to excellence and innovation.
Contact Details:
Liebherr-Werk Nenzing GmbH Recruitment Team
