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- Tasks: Maintain and repair earthmoving machinery at customer sites, ensuring top-notch service.
- Company: Join Liebherr‑Great Britain Ltd, a leader in industrial machinery manufacturing.
- Benefits: Enjoy competitive salary, training opportunities, and a secure work environment.
- Why this job: Make a real impact by delivering quality service and building customer relationships.
- Qualifications: Apprenticeship completion in a related field and experience in a similar role.
- Other info: Dynamic team environment with opportunities for personal development and growth.
The predicted salary is between 30000 - 42000 £ per year.
A vacancy has arisen within our Earth Moving After Sales department based in Aberdeen for a Field Service Engineer. The role contributes to the success of Liebherr‑Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business while working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.
Responsibilities
- Carry out servicing, inspection and repair of earthmoving machinery and equipment at customer premises, on site or at the appropriate depot.
- Diagnose specific fault issues and take appropriate action.
- Return all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
- Read, understand and file all service information.
- Correctly file all service manuals and keep them consistently updated.
- Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalate the appropriate action in relation to broken or damaged company equipment.
- Develop an effective working relationship with the support team at the depot and support others where required.
- Maintain a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Support the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Develop outstanding rapport and relationships with all customers.
- Coordinate with the customer to ensure that their needs are understood and that a flexible approach is adopted to meeting them.
- Work with the customer in mind, keeping quality work standards consistently, and leave the repair site clean and in a condition that satisfies the customer.
Qualifications
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
- Experience in a similar role or industry.
- Good communication skills at all levels with a flexible approach to work.
- Computer literate and able to demonstrate use of IT relevant to the role.
- Ability to work effectively in a pressurised environment.
What We Offer
- The opportunity to work with the industry‑leading manufacturer.
- A secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
If you have any questions, please contact Aleksandra Szczepanska at LGB.careers@liebherr.com.
Location: Unit 13 Blackburn Industrial Estate, Kinellar AB21 0RX Aberdeen, United Kingdom (GB).
Field Service Engineer - Aberdeen employer: Liebherr Group
Contact Detail:
Liebherr Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Aberdeen
✨Tip Number 1
Get to know the company! Research Liebherr and understand their values, especially around customer focus and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.
✨Tip Number 3
Prepare for practical assessments! As a Field Service Engineer, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities on the spot.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer - Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially any work with earthmoving machinery or similar equipment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your information well. We want to see that you can communicate effectively at all levels!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Liebherr Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to earthmoving machinery. Familiarise yourself with common faults and repair techniques, as well as the specific equipment the company uses. This will show that you're not just interested in the role but also prepared to tackle the challenges it presents.
✨Showcase Your Customer Focus
Since this role involves a lot of customer interaction, be ready to discuss how you've built relationships with clients in the past. Share examples of how you've gone above and beyond to meet customer needs, ensuring their satisfaction and loyalty. This will highlight your commitment to customer service.
✨Demonstrate Team Spirit
The job requires effective teamwork, so think of instances where you've collaborated successfully with others. Be prepared to talk about how you support your colleagues and contribute to a positive work environment. This will show that you can fit into their team culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's approach to safety, training opportunities, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
