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For Companies At a Glance
- Tasks: Maintain and repair earthmoving machinery on-site, ensuring top-notch service.
- Company: Join Liebherr-Great Britain Ltd, a leader in the industry with a supportive culture.
- Benefits: Enjoy competitive salary, secure work environment, and opportunities for training and development.
- Why this job: Make a real impact by delivering quality service and building customer confidence.
- Qualifications: NVQ level 3 or equivalent in a related field and experience in a similar role.
- Other info: Flexible working approach and a focus on teamwork in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A vacancy has arisen within our Earth Moving After Sales department in Weston-Super-Mare, covering the Dorset area for a Field Service Engineer. The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Your Responsibilities
- Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
- Diagnosing specific fault issues and action appropriately.
- Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensuring all service information is read, understood and filed.
- Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalating the appropriate action in relation to broken or damaged company equipment.
- Developing an effective working relationship with the support team at the depot and can support others where required.
- Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
Your Profile
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
- Able to demonstrate previous experience in a similar role and/or industry.
- Team player.
- Good communicator at all levels.
- Flexible approach to work.
Our Offer
- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The Company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Field Service Engineer - Dorset area in Bristol employer: Liebherr Group
Contact Detail:
Liebherr Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Dorset area in Bristol
✨Tip Number 1
Get to know the company! Research Liebherr-Great Britain Ltd and understand their values and products. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the Field Service Engineer role, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! As a Field Service Engineer, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities with earthmoving machinery during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer - Dorset area in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in servicing and repairing earthmoving machinery. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Team Spirit: Since teamwork is key for us, don’t forget to mention any experiences where you’ve worked well with others. Whether it’s collaborating with colleagues or building relationships with customers, we want to know how you fit into a team.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on our radar. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Liebherr Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about earthmoving machinery and equipment. Familiarise yourself with common faults and repair processes, as well as the manufacturer's guidelines. This will show that you're not just a team player but also someone who can hit the ground running.
✨Showcase Your Experience
Be ready to discuss your previous experience in similar roles. Prepare specific examples of how you've successfully diagnosed and repaired machinery, and how you've maintained quality standards. This will help demonstrate your capability and reliability to the interviewers.
✨Customer Focus is Key
Since the role involves working closely with customers, think of instances where you've gone above and beyond to meet customer needs. Highlight your communication skills and flexibility in adapting to different situations, as this will resonate well with the company's focus on customer satisfaction.
✨Safety First
Understand the importance of workplace safety and be prepared to discuss how you've maintained a safe working environment in your past roles. Mention any relevant safety protocols or training you've undergone, as this shows that you take safety seriously and can contribute to a healthy work culture.
