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For Companies At a Glance
- Tasks: Maintain and repair harbour mobile cranes, ensuring top-notch service and customer satisfaction.
- Company: Join Liebherr Group, a leader in industrial machinery with a focus on teamwork.
- Benefits: Enjoy competitive salary, secure work environment, and personal development opportunities.
- Why this job: Be part of an innovative team and make a real impact in the maritime industry.
- Qualifications: GCSEs in Maths and English, NVQ level 3 apprenticeship, and relevant experience required.
- Other info: Dynamic entry-level role with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A vacancy has arisen for a Service Engineer (Harbour Mobile Cranes) in our Maritime Crane department. The role contributes to the success of the Maritime Crane department for Liebherr‑Great Britain Ltd by carrying out effective maintenance and repair work on equipment, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business while ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Responsibilities
- Carrying out servicing, inspection and repair of machinery and equipment at customer premises or on site.
- Focusing, as a priority, on the company’s harbour crane types, but also becoming familiar with other product types.
- Diagnosing specific fault issues and taking appropriate action.
- Returning all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
- Ensuring all service information is read, understood and filed.
- Correctly filling all service manuals and keeping them consistently updated.
- Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
- Developing outstanding rapport and relationships with all customers.
- Coordinating with the customer to ensure that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Supporting the roles of others to ensure administration and paperwork is completed effectively and on time as and when required.
Qualifications
- GCSE’s grade A to C or 9 to 4 (or equivalent) in Maths and English.
- Completion of a recognised apprenticeship to NVQ level 3 in a related industry.
- Experience working in a similar role within the industry.
- Full clean driving licence.
Benefits
- The opportunity to work with the industry‑leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development programs.
Company Liebherr‑Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales‑ and servicing of Liebherr’s products throughout the United Kingdom and Ireland.
Location: Liebherr‑Great Britain Ltd., Normandy Lane, SG18 8QB Biggleswade, United Kingdom (GB)
Contact: Aleksandra Szczepanska, LGB.careers@liebherr.com
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Engineering and Information Technology
Industries: Industrial Machinery Manufacturing
If you have any questions, please contact Aleksandra Szczepanska.
Service Engineer - Harbour Mobile Cranes in Biggleswade employer: Liebherr Group
Contact Detail:
Liebherr Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Harbour Mobile Cranes in Biggleswade
✨Tip Number 1
Get to know the company inside out! Research Liebherr Group and their harbour mobile cranes. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to service engineering and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you on their radar.
We think you need these skills to ace Service Engineer - Harbour Mobile Cranes in Biggleswade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience with harbour mobile cranes and any specific skills that match the job description. We want to see how you can contribute to our Maritime Crane department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Liebherr. Remember, we love seeing enthusiasm for customer service and teamwork!
Showcase Your Technical Skills: Don’t forget to mention your technical skills and any relevant qualifications, like your NVQ level 3. We’re looking for someone who can diagnose faults and carry out repairs effectively, so make sure to highlight those abilities in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Liebherr Group
✨Know Your Cranes
Before the interview, brush up on your knowledge of harbour mobile cranes and their specific maintenance needs. Familiarise yourself with Liebherr's products and any recent innovations in the industry. This will show your genuine interest and help you answer technical questions confidently.
✨Demonstrate Customer Focus
Since customer service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you build rapport and adapt to meet customer needs, as this will highlight your alignment with the company's values.
✨Prepare for Technical Questions
Expect to face technical questions related to diagnosing faults and performing repairs. Review common issues that arise with harbour cranes and be prepared to explain how you would approach these problems. This will demonstrate your problem-solving skills and technical expertise.
✨Show Team Spirit
This role requires teamwork, so be ready to share examples of how you've collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment, as this will resonate well with the company's focus on teamwork and leadership.
