Field Service Electrician - Tower Cranes in Biggleswade

A vacancy has arisen within our Tower Cranes department based out of our Biggleswade depot for a Field Service Technician/ Electrician. The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance, erection/dismantling and repair work on equipment at customer premises or on site and in the depots, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst ensuring outstanding customer service at all times.

Your responsibilities as a Field Service Electrician:

• Carrying out servicing, assembly, inspection and repair of machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Diagnosing specific fault issues and actioning appropriately.
• Supporting with testing and commissioning and signing off paperwork.
• Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Ensuring all service information is read, understood and filed.
• Correctly filing all service manuals and that they are consistently updated.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalating the appropriate action in relation to broken or damaged company equipment.
• Developing an effective working relationship with the support team at the depot and supporting others where required.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
• Developing outstanding rapport and relationships with all customers.
• Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Assisting with the correct identification of required spare parts.
• Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
• Working in accordance with the company quality assurance guidelines.
• Effectively contributing in recognising and improving work processes so as to drive greater efficiency.
• Using initiative and optimising down times to pay courtesy visits to customers.
• Proactively seeking new opportunities to develop personal skills and looking at opportunities out in the field.

Your Profile:

• Recognised time served apprenticeship in electrical engineering, ideally up to the 17th edition or industry equivalent.
• Able to demonstrate previous experience in a similar role and/or industry.
• Good communicator at all levels.
• Flexible approach to work.

Our Offer:

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The Company: Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location: Liebherr-Great Britain Ltd., Normandy Lane, SG18 8QB Biggleswade, United Kingdom (GB)

Contact: Aleksandra Szczepanska