At a Glance
- Tasks: Manage sales support functions and ensure outstanding customer service.
- Company: Join Liebherr, a leading manufacturer in the earthmoving industry.
- Benefits: Enjoy a competitive salary, secure work environment, and personal development opportunities.
- Other info: Opportunity for growth and training in a supportive environment.
- Why this job: Be part of a dynamic team that drives success and innovation in sales operations.
- Qualifications: Experience in a similar role, strong communication, and organisational skills required.
The predicted salary is between 31500 - 38500 £ per year.
The role contributes to the success of Liebherr – Great Britain Ltd by working closely with the Divisional Manager for Earth Moving on all aspects of the sales operation, ensuring outstanding customer service at all times and working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.
- Your Responsibilities
- Overseeing the day-to-day management of the Sales Support functions and staff ensuring all team members understand and deliver on targets.
- Supporting with the management of logistics providers to ensure safe and efficient movement of goods from factories / customers / depots as required.
- Monitoring performance targets, improving systems and response times and effective budget and cost management for the department.
- Liaising with the After Sales Departments and Workshops to ensure customer satisfaction levels are maintained.
- Facilitating the purchase of non-Liebherr third party items to fit machines.
- Being responsible for new machine invoice and delivery targets on a monthly basis.
- Ensuring annual stock forecasts and planning are in line with business objectives to meet stock volume.
- Liaising with finance department to ensure payments are received and processed accurately and in a timely manner.
- Working with Regional Sales Managers to understand forecasted orders and estimated delivery of machines to ensure a smooth process.
- Ensuring all spreadsheets and databases are maintained by the team to ensure accuracy for management reports.
- Maintaining workflow, SLAs, tracking of metrics and departmental reporting.
- Ensuring the team are maintaining and creating machine files.
- Contributing to the commercial strategy for the overall sales department.
- Ensuring compliance with the Company and operation policies and procedures is adhered to.
- Providing reports and updates to the Divisional Manager as requested.
- Supporting and attends trade shows as required including assisting in the setup of company presence at such events.
- Evaluating operational procedures to ensure continuous development and efficient operations within the department.
- Formulating, developing, and monitoring customer service KPIs.
- Keeping up to date with machine developments and industry trends.
- Communicating and act in a manner that promotes a positive image of the company.
- Taking responsibility for self-development and continually identifies ways of improving management and leadership style.
- Participating in training courses as requested.
Your Profile
- Is able demonstrate competencies and skills for the role through experience in a similar role or industry
- Data analysis and report creation
- Outstanding communication skills and can demonstrate how this has been used effectively in a team environment
- Excellent organisational skills and being able to prioritise through effective time management
- Proficient in use of MS Office and CRMs
- What We Are Offering
- The opportunity to work with the industry‑leading manufacturer
- Secure and progressive work environment
- Competitive salary and benefits
- Training and personal development
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The Company
Liebherr‑Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales‑and servicing of Liebherr's products throughout the United Kingdom and Ireland.
- Location
- Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB) - Contact
- Aleksandra Szczepanska
LGB. careers@liebherr. com - #J-18808-Ljbffr
Sales Support Manager - Earthmoving in Biggleswade employer: Liebherr Group
Liebherr Great Britain Ltd offers an exceptional work environment for Service Technicians, providing hands-on experience with industry-leading HVAC systems in a secure and progressive setting. Employees benefit from competitive salaries, comprehensive training, and personal development opportunities, all while contributing to a culture of teamwork and continuous improvement. Located in Gatwick, the company fosters a commitment to quality and safety, ensuring that every team member plays a vital role in delivering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Manager - Earthmoving in Biggleswade
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Manager - Earthmoving at Liebherr Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Liebherr Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Manager - Earthmoving. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Manager - Earthmoving in Biggleswade
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Liebherr Group:When writing your cover letter, make sure to tailor your message specifically for Liebherr Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Liebherr Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Liebherr Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Liebherr Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Liebherr Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
