At a Glance
- Tasks: Maintain and repair cutting-edge cranes at customer sites, ensuring top-notch service.
- Company: Join Liebherr‑Great Britain Ltd, a leader in crane manufacturing and servicing.
- Benefits: Enjoy competitive salary, training opportunities, and a secure work environment.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Make a real impact while working with innovative technology in a dynamic field.
- Qualifications: GCSEs in Maths and English, NVQ level 3 apprenticeship, and electrical knowledge required.
The predicted salary is between 31500 - 38500 £ per year.
A vacancy has arisen for a Field Service Engineer for our Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG).
The role contributes to the success of Liebherr‑Great Britain Ltd by carrying out effective maintenance and repair work on equipment at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business whilst working within the Company’s key result areas;
Business Performance, Customer Focus, People and Teamwork, Leadership .
- Your Responsibilities As a Field Service Engineer
- Carry out, service, inspection and repair of all Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG) products and equipment at customer premises or on site or, if required, at the appropriate depot.
- Electrical and PLC fault diagnosis and repair.
- Hydraulic fault diagnosis and repair.
- Diesel engine service and repair (desired).
- Working at heights.
- Assisting in repair, building and dismantling of both Ship to Shore and Rail/Rubber Tyre Gantry Cranes.
- Work to reasonable deadlines and manage own time to comply with company expectations.
- Work closely with Technical for support and training.
- Diagnose specific fault issues and act appropriately.
- Return all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
- Ensure all service information is read, understood and filed.
- Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalate the appropriate action in relation to broken or damaged company equipment.
- Develop an effective working relationship with the support team at the depot and support others where required.
- Maintain a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Support the roles of others, ensuring administration and paperwork is completed effectively and on time as and when required.
- Develop outstanding rapport and relationships with all customers.
- Coordinate with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Work with the customer in mind, making sure that quality work standards are maintained consistently and that, post‑work, the repair site is clean and left in a condition that satisfies the customer.
- Work in accordance with the company quality assurance guidelines.
- Be able to effectively contribute to recognising and improving work processes so as to drive greater efficiency.
- Ensure that self‑image is a key contributor to promoting company business, and always maintain both personal image and vehicle condition and cleanliness to an exceptional standard.
- Proactively seek new opportunities to develop personal skills and look at opportunities out in the field to apply these.
- Perform any other duty as required by management commensurate with the post.
- Work additional hours as reasonably required to undertake the described duties and be available to work a rota based out‑of‑hours customer support, if such a programme is implemented.
- To be successful in the Field Service Engineer role
The successful candidate will require the following
- GCSEs grade A to C (or equivalent) in Maths and English.
- Completion of a recognised apprenticeship to NVQ level 3 or equivalent in a related industry.
- Electrical and PLC knowledge.
- Full clean driving licence.
- Our Offer
- The opportunity to work with the industry‑leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development programmes.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The Company
Liebherr‑Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales‑and servicing of Liebherr’s products throughout the United Kingdom and Ireland.
- Location
- Liebherr‑Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB) - Contact
- Aleksandra Szczepanska
lgb. careers@liebherr. com
One Passion. Many Opportunities.
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Field Service Engineer - STS, RTG & RMG in Biggleswade employer: Liebherr Group
Liebherr Great Britain Ltd offers an exceptional work environment for Service Technicians, providing hands-on experience with industry-leading HVAC systems in a secure and progressive setting. Employees benefit from competitive salaries, comprehensive training, and personal development opportunities, all while contributing to a culture of teamwork and continuous improvement. Located in Gatwick, the company fosters a commitment to quality and safety, ensuring that every team member plays a vital role in delivering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - STS, RTG & RMG in Biggleswade
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Liebherr Group.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Liebherr Group love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Liebherr Group and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Field Service Engineer - STS, RTG & RMG in Biggleswade
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Liebherr Group and the Field Service Engineer - STS, RTG & RMG role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Liebherr Group
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Liebherr Group.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Liebherr Group.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Liebherr Group, making you a more appealing candidate.
