At a Glance
- Tasks: Manage after-sales admin for mobile cranes, ensuring smooth operations and customer satisfaction.
- Company: Join Liebherr Great Britain, a leader in the construction industry.
- Benefits: Enjoy competitive salary, secure work environment, and opportunities for training and development.
- Other info: Great career growth potential in a supportive and innovative company.
- Why this job: Be part of a dynamic team making a real impact in after-sales service.
- Qualifications: Experience in construction or transport, strong communication skills, and a customer-focused mindset.
The predicted salary is between 31500 - 38500 £ per year.
Liebherr Great Britain is currently recruiting for an After Sales Administrator to our our Mobile Crawler Cranes division based out of the Biggleswade office.
The role will ensure maximum commercial recovery from service engineers’ times.
To participate in minimising the work-in-progress stock levels.
To ensure administrative procedures are adhered to and developed whilst working within the Company’s key result areas,
Business Performance, Customer Focus, People and Teamwork, Leadership.
- Your Responsibilities
- Participating in taking calls from customers, liaising with service engineers, all members of the Mobile Crane sales and after-sales team and all other company personnel as appropriate.
- The construction of internal and external invoices using all relevant supplied information.
- Inputting engineers’ times to build up the cost bases for invoices and for payroll purposes.
- Creating new maintain machine files, collating data and maintaining machine records in an organised and disciplined way.
- Identifying and implementing improvements to the after-sales administration process.
- Collating information sufficient to support an internal or external invoice.
- Performing and communicate in a manner that builds on the strength of the Crane After-Sales team, Liebherr-Great Britain Ltd and the Group
- Undertaking some or all the duties of other personnel in the absence of the latter as may be required from time to time.
Your Profile
The successful candidate will require the following
- Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
- To be a good, effective communicator verbally and by email at all levels
- Have a strong customer service ethic with a positive and pro-active approach
- Ability to use own initiative and be self-motivated
- Excellent administrative skills with an understanding of the need for close control of engineering information, it’s retrieval and communication
- Computer literate and able to demonstrate uses of IT relevant to role, including Word and Excel
- What We Are Offering
- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
The Company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
- Location
- Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB) - Contact
- Aleksandra Szczepanska
LGB. careers@liebherr. com - #J-18808-Ljbffr
After Sales Administrator - Mobile Cranes in Biggleswade employer: Liebherr Group
Liebherr Great Britain Ltd offers an exceptional work environment for Service Technicians, providing hands-on experience with industry-leading HVAC systems in a secure and progressive setting. Employees benefit from competitive salaries, comprehensive training, and personal development opportunities, all while contributing to a culture of teamwork and continuous improvement. Located in Gatwick, the company fosters a commitment to quality and safety, ensuring that every team member plays a vital role in delivering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Administrator - Mobile Cranes in Biggleswade
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Liebherr Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like After Sales Administrator - Mobile Cranes at Liebherr Group.
We think you need these skills to ace After Sales Administrator - Mobile Cranes in Biggleswade
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Liebherr Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
