At a Glance
- Tasks: Lead and inspire the store team while delivering exceptional customer service.
- Company: Join a diverse and inclusive retail environment that values individuality.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Other info: Ongoing training and career growth opportunities await you!
- Why this job: Make a real impact by motivating your team and enhancing customer experiences.
- Qualifications: Experience in team leadership and excellent communication skills required.
The predicted salary is between 46000 - 46000 £ per year.
Summary
£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
What you'll do
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Motivate and support your team, learning from our Company Values
- Diligently check and work deliveries, managing the till area and monitoring KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards and guidelines
What you'll need
- Experience leading and developing a team in a challenging, fast‑paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation and problem‑solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage and improve KPIs
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
Information for applicants
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. Please note your employment is conditional upon the Company's receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
We think you need these skills to ace Deputy Store Manager in Spittal
Team Leadership
Customer Service
Communication Skills
Time Management
Delegation
Problem-Solving Skills
KPI Monitoring