At a Glance
- Tasks: Unpack deliveries, keep the store tidy, and manage stock freshness.
- Company: Join a diverse team in a fast-paced retail environment.
- Benefits: Earn £13.45 - £14.45 per hour with 30-35 days’ holiday and discounts.
- Other info: Enjoy enhanced family leave and a contributory pension scheme.
- Why this job: Perfect for night owls wanting to make an impact while earning extra on bank holidays.
- Qualifications: Fast-paced experience and attention to detail are key.
The predicted salary is between 14.45 - 14.45 £ per hour.
£13.45 - £14.45 per hour | 20 - 35 hour contract | Night Shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave | Additional £2.00 per hour for bank holiday work and £3.50 per hour for night shifts
Responsibilities
- Precisely unpack deliveries through the night during the week and weekends
- Make sure all access areas are clear for our drivers
- Keep the store spick and span – both on the shop floor and behind the scenes
- Help organise specific areas for promotions and special offers
- Independently carry out regular freshness checks and make sure our stock is fully rotated
Requirements
- Knowledge or experience of working in a fast‑paced environment
- Good attention to detail when working quickly
- The ability to react positively to changing priorities
- Self‑motivation to work hard and do everything to the best of your ability
- The drive to work hard and contribute to the success of your store
- Ideally, previous experience working night shifts
Benefits
- 30‑35 days' holiday (pro rata)
- 10% in‑store discount
- Enhanced family leave
- Contributory pension scheme
- Long‑service awards
- Additional perks
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. References must be satisfactory and a mandatory Disclosure and Barring Service check may be required.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Night Shift) in Kempston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lidl and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lidl and let us see your personality shine through!
We think you need these skills to ace Customer Assistant (Night Shift) in Kempston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lidl.
Get Familiar with Our Brand:Before applying, take some time to learn about Lidl and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lidl
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lidl.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lidl will surely appreciate.
