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For Companies At a Glance
- Tasks: Help customers, manage deliveries, and keep the store stocked with fresh goods.
- Company: Join Lidl, a leading retailer known for its friendly and inclusive culture.
- Benefits: Earn £13.00 - £13.95 per hour, enjoy 30-35 days holiday, and get a 10% discount.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Experience in fast-paced environments and a passion for excellent customer service.
- Other info: Diverse and inclusive workplace with opportunities for growth and recognition.
Job Description
You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.\\n\\nIn return, we’ll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl.\\n\\nWe’re proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career.   \\n\\nWhat you'll do\\n\\nYou’ll be a Lidl expert, helping our customers with their questions, queries and requests\\n\\nEfficiently work deliveries as they arrive in store\\n\\nPassionately provide excellent customer service\\n\\nProactively keep the bakery topped up by baking fresh goods\\n\\nExpertly merchandise and maintain our middle aisles of Non-Food products\\n\\nWhat you'll need\\n\\nExperience working in a fast-paced environment\\n\\nExcellent customer service skills\\n\\nFlexibility to start a shift early or finish late\\n\\nA positive approach to changing priorities\\n\\nA drive and passion to work hard and make your store a success\\n\\nA smile on your face and a friendly manner to inspire your team and help our customers\\n\\nWhat you'll receive\\n\\n30-35 days' holiday (pro rata)  \\n\\n10% in-store discount   \\n\\nEnhanced family leave  \\n\\nContributory pension scheme\\n\\nLong service awards \\n\\nPlus more of the perks you deserve\\n\\nWe value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. \\nIf you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \\n\\nPlease note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant (Seasonal Support) employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Seasonal Support)
✨Tip Number 1
Get to know Lidl inside out! Familiarise yourself with our products and services so you can chat confidently with customers. This will show your passion for the role and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky questions or complaints. Role-playing with a friend can help you feel more prepared and relaxed when it’s your turn to shine.
✨Tip Number 3
Be flexible and ready to adapt! Show us that you can handle the fast-paced environment by being open to different shifts and tasks. Highlighting your adaptability in conversations can really impress us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for you to land that Customer Assistant position.
We think you need these skills to ace Customer Assistant (Seasonal Support)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly approach and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! We love it when you tailor your CV and cover letter to match the job description. Mention your flexibility and ability to thrive in a fast-paced environment, as these are key for us at Lidl.
Be Yourself: We value individuality, so let your personality shine through in your application. A positive attitude and a smile can go a long way, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Before the interview, make sure you understand Lidl's values and what it means to be a Customer Assistant. Familiarise yourself with their products and services, especially in the bakery and non-food aisles. This will show your enthusiasm and readiness to help customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to create a positive shopping experience.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to adapt to changing priorities and how you thrive in a fast-paced environment. This will reassure them that you're the right fit for their dynamic team.
✨Bring Your Positive Energy
A friendly smile and a positive attitude can go a long way! During the interview, let your personality shine through. Show them that you’re not just looking for a job, but that you genuinely want to contribute to the success of the store and support your team.
