At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
- Other info: Diversity and inclusion are valued; everyone is welcome to apply.
- Why this job: Be part of a dynamic environment where no two shifts are the same and career growth is encouraged.
- Qualifications: Experience in fast-paced settings and a passion for customer service are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Summary: £13.45 per hour | Part time hourly contract | Day shifts | 30‑35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common.
We’re collaborative, determined, and we all pitch in to help each other out.
As a Lidl Customer Assistant, no two shifts are the same.
From restocking shelves to jumping on tills, you’ll keep moving, keep business booming, and never be bored.
You’ll take pride in going the extra mile to keep the store clean, tidy, and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions, so there’ll be plenty of ways for you to progress.
With the right training, we’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food, or Bakery Specialist.
Responsibilities
- Be a Lidl expert, helping customers with their questions, queries and requests.
- Efficiently handle deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery topped up by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non‑Food products.
Qualifications
- Experience working in a fast‑paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make your store a success.
- A smile on your face and a friendly manner to inspire your team and help customers.
Benefits
- 30‑35 days holiday (pro rata).
- 10% in‑store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- Plus, more of the perks you deserve.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.
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StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Part Time) 1
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lidl and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lidl and let us see your personality shine through!
We think you need these skills to ace Customer Assistant (Part Time) 1
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lidl.
Get Familiar with Our Brand:Before applying, take some time to learn about Lidl and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lidl
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lidl.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lidl will surely appreciate.
