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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a collaborative and ambitious retailer committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Experience a dynamic work environment with opportunities for growth and career progression.
- Qualifications: Fast-paced experience, strong customer service skills, and a positive attitude are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Summary
£12.75 – £13.65 per hour | 30 hour contract | shifts 5am – 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.What you'll do
Be a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you'll need
Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customersWhat you'll receive
30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserveYou’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant (Hiring Immediately) employer: Lidl
Contact Detail:
Lidl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. During your interview, demonstrate how your personal values align with theirs, especially around teamwork and customer satisfaction.
✨Tip Number 2
Be prepared to discuss your experience in fast-paced environments. Think of specific examples where you successfully managed multiple tasks or adapted quickly to changing priorities, as this is crucial for the role.
✨Tip Number 3
Show enthusiasm for the role by expressing your passion for customer service. Share stories that highlight your ability to go the extra mile for customers, which will resonate well with Lidl's commitment to excellent service.
✨Tip Number 4
Research common interview questions for retail positions and practice your responses. This will help you feel more confident and articulate during the interview, making a positive impression on the hiring team.
We think you need these skills to ace Customer Assistant (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to adapt to changing priorities. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Flexibility: Since the role requires flexibility with shifts, emphasise your willingness to work early mornings or late nights. This shows that you are committed and ready to meet the demands of the job.
Show Enthusiasm: In your application, convey your enthusiasm for working at Lidl. Mention why you admire their values of diversity, equity, and inclusion, and how you can contribute to a positive team environment.
How to prepare for a job interview at Lidl
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your ability to handle queries and requests effectively.
✨Emphasise Flexibility
The role requires flexibility with shifts, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing priorities or worked varied hours, showing that you're willing to pitch in wherever needed.
✨Demonstrate Team Spirit
Lidl values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you supported colleagues or contributed to a positive team environment, showcasing your ability to work well with others.
✨Express Your Passion for Retail
Convey your enthusiasm for the retail industry and the role itself. Discuss what excites you about working at Lidl, whether it's the fast-paced environment or the opportunity for career progression, to show that you're genuinely interested in the position.
