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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with growth opportunities and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds welcome.
Customer Assistant Full Time
What you\’ll do
Summary
£12.75 – £13.65 per hour | 35 hour contract | Various shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st September 2025, our pay will be increasing to £13.00 to £13.95 per hour
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You\’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant Full Time
Lidl Limited
Dorchester, UK
Permanent
Published on 29 Aug 2025
#s1-Gen
Experience working in a fast-paced environment
Excellent customer service skills
£12.75 – £13.65 per hour | 35 hour contract | Various shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st September 2025, our pay will be increasing to £13.00 to £13.95 per hour
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need, Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve
You\’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
#J-18808-Ljbffr
Customer Assistant Full Time employer: Lidl
Contact Detail:
Lidl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant Full Time
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. When you understand what they stand for, you can demonstrate how your own values align during the interview.
✨Tip Number 2
Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed busy situations or provided excellent customer service under pressure.
✨Tip Number 3
Prepare to discuss your flexibility regarding shifts. Highlight your willingness to adapt to changing priorities and your availability for early starts or late finishes, as this is crucial for the role.
✨Tip Number 4
Bring a positive attitude to the interview. A friendly smile and an enthusiastic approach can make a significant difference, as Lidl values team spirit and customer interaction.
We think you need these skills to ace Customer Assistant Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with Lidl's values, such as collaboration and determination, and provide examples of how you've gone the extra mile in previous roles.
Highlight Flexibility: Since the job requires flexibility with shifts, make sure to mention your availability clearly. If you can start early or finish late, state this in your application to show you're adaptable and ready to meet the company's needs.
Showcase Your Customer Service Skills: Emphasise your customer service experience by detailing specific situations where you provided excellent service. This could include resolving customer queries or maintaining a positive shopping environment, which is crucial for a Customer Assistant role.
How to prepare for a job interview at Lidl
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
The role requires flexibility with shifts. Highlight your ability to adapt to changing priorities and your willingness to work early or late shifts. This shows that you're ready to meet the demands of the job.
✨Emphasise Teamwork
Lidl values collaboration among its staff. Be ready to discuss how you work well in a team, support your colleagues, and contribute to a positive work environment. Share specific instances where teamwork led to success.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of examples from your past experiences where you thrived under pressure. This will reassure the interviewers that you can handle the dynamic nature of the job.
