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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.00 - £13.95 per hour, plus 30-35 days holiday and discounts.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
£13.00 - £13.95 per hour | 30 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the brand and is ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Be flexible and positive! Lidl values adaptability, so be prepared to discuss how you handle changing priorities. A can-do attitude will definitely make you stand out as a team player.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining the Lidl family. Don’t wait – get your application in today!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a moment to really digest the job description. It’s packed with info about what we’re looking for in a Customer Assistant, so make sure you understand the role and how you fit into it.
Show Off Your Customer Service Skills: We love candidates who can demonstrate their customer service skills. Think about your past experiences and how you can highlight them in your application. Share specific examples that show how you’ve gone the extra mile for customers!
Be Yourself: We value individuality here at Lidl, so don’t be afraid to let your personality shine through in your application. Whether it’s your positive attitude or your passion for retail, we want to see what makes you unique!
Apply Through Our Website: When you’re ready to submit your application, make sure you do it through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and provide a positive shopping experience.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and adaptability, so be prepared to discuss how you've worked well in teams and adapted to changing priorities in fast-paced environments. Highlighting your flexibility will show that you're ready to jump in wherever needed.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Share how your upbeat attitude has helped you succeed in previous roles and how it can contribute to the team at Lidl.
