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- Tasks: Help customers, process deliveries, and keep the bakery stocked with fresh goods.
- Company: Join Lidl, a leading retailer known for its friendly and inclusive culture.
- Benefits: Earn £13.00 to £13.95 per hour, plus bonuses and 10% in-store discount.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in fast-paced environments and excellent customer service skills.
- Other info: Enjoy 30-35 days holiday, career development opportunities, and a supportive work environment.
Join to apply for the Customer Assistant role at Lidl GB
£13.00 up to £13.95 per hour | 10‑16 hour contract | Various shifts | 30‑35 days’ holiday (pro rata) | 10% in‑store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. New store opening in Calne.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you’ll need
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive
- 30‑35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can bring that friendly smile and positive attitude to our team.
✨Tip Number 3
Be flexible! We love candidates who can adapt to changing priorities. Share examples of how you’ve thrived in fast-paced environments before. It’ll show us you’re the right fit for our dynamic store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl family. Don’t miss out on the chance to kickstart your career with us!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped customers in the past, so share specific examples that showcase your friendly approach and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention your flexibility and passion for working in a fast-paced environment, as these are key for us at Lidl.
Be Yourself: We love authenticity! Let your personality shine through in your application. A friendly smile and positive attitude are what we’re looking for, so don’t be afraid to show us who you are.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Familiarise yourself with Lidl's values and what it means to be a Customer Assistant. Understand the products they offer, especially in the bakery and non-food aisles. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your ability to handle customer queries effectively.
✨Be Ready for Flexibility
Since the job requires flexibility in hours, be prepared to discuss your availability. Highlight your willingness to adapt to changing priorities and your positive attitude towards working early or late shifts. This shows you're ready to meet the demands of the role.
✨Bring Your Smile
A friendly smile can go a long way! Practice your body language and ensure you come across as approachable and enthusiastic during the interview. Remember, they’re looking for someone who can inspire both teammates and customers with their positivity.
