Customer Assistant

Customer Assistant

High Wycombe Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness.
  • Company: Join Lidl, a collaborative and ambitious retail company.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
  • Why this job: Dynamic role with growth opportunities and a supportive team culture.
  • Qualifications: Fast-paced experience, excellent customer service skills, and a positive attitude required.
  • Other info: Flexible shifts available in High Wycombe, Woodley, and Marlow.

Summary

£12.75 – £13.65* per hour | Part Time contract | AM & PM shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

*As of the 1st of September 2025, our pay will be increasing to £13.00 – £13.95.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

This role will be predominantly based in the High Wycombe, Woodley, and Marlow area.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You\’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Customer Assistant employer: Lidl

Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, working as a Customer Assistant in the High Wycombe, Woodley, and Marlow area offers a rewarding experience. Join us to thrive in a dynamic retail environment while enjoying benefits like in-store discounts and enhanced family leave.
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Contact Detail:

Lidl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and culture. Understanding what makes us tick will help you connect with our team during the interview. Show that you share our commitment to excellent customer service and teamwork.

✨Tip Number 2

Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or provided exceptional customer service, as this is crucial for a Customer Assistant role.

✨Tip Number 3

Demonstrate your flexibility and willingness to adapt. Be ready to talk about times when you've had to adjust to changing priorities or work schedules, as this is a key aspect of the job at Lidl.

✨Tip Number 4

Bring your positive attitude! A friendly smile and an approachable manner can make a huge difference. Practice how you'll convey your enthusiasm for the role and your desire to contribute to the team's success.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Strong Communication Skills
Team Collaboration
Attention to Detail
Positive Attitude
Problem-Solving Skills
Time Management
Adaptability to Changing Priorities
Basic Retail Knowledge
Ability to Handle Deliveries
Merchandising Skills
Friendly Demeanour

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.

Highlight Flexibility: Since the role requires flexibility with shifts, emphasise your availability and willingness to adapt to changing priorities. This shows that you're ready to meet the demands of the job.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lidl

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past. Think about specific situations where you went above and beyond for a customer.

✨Demonstrate Flexibility

This role requires flexibility with shifts. During the interview, highlight your ability to adapt to changing priorities and your willingness to work early or late shifts. This shows that you're ready to meet the demands of the job.

✨Emphasise Teamwork

Lidl values collaboration, so be sure to discuss your experience working in teams. Share examples of how you've contributed to a team environment and supported your colleagues to achieve common goals.

✨Bring a Positive Attitude

A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers. A smile and a positive approach can set you apart from other candidates.

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