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- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Lidl is a collaborative and ambitious retailer focused on supporting its team members.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and explore career progression opportunities.
- Qualifications: Experience in fast-paced environments and strong customer service skills are essential.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant (Hiring Immediately) employer: Lidl - Northfleet
Contact Detail:
Lidl - Northfleet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your responses during any interviews or discussions, showing that you're a great fit for the team.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or dealt with challenging situations, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of scenarios where you went above and beyond for a customer, as this will showcase your dedication to providing excellent service, which is key for Lidl.
✨Tip Number 4
Show your flexibility and willingness to adapt. Be ready to discuss how you can handle changing priorities and work different shifts, as this is an important aspect of the role at Lidl.
We think you need these skills to ace Customer Assistant (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your flexibility, positive attitude, and willingness to contribute to the team. Show how your values align with Lidl's commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the Customer Assistant role, such as teamwork, communication, and adaptability. Provide examples of how you've successfully used these skills in previous jobs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Lidl - Northfleet
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in their staff. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
✨Emphasise Teamwork
Collaboration is important at Lidl. Be ready to discuss how you’ve worked effectively within a team in the past. Share specific instances where you helped colleagues or contributed to a positive team atmosphere.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing stock deliveries. Practising these scenarios beforehand can help you respond confidently and effectively during the interview.
