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- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Lidl is a collaborative and ambitious company focused on supporting its employees and fostering growth.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: Experience in fast-paced environments and strong customer service skills are essential.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately) employer: Lidl - Northfleet
Contact Detail:
Lidl - Northfleet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your responses during the interview, showcasing how you embody these traits.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to work in a fast-paced environment. Highlight situations where you successfully managed multiple tasks or provided excellent customer service under pressure.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl’s products and services. Being knowledgeable about what they offer can impress your interviewers and show that you're genuinely interested in becoming part of their team.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the role requires early starts and late finishes, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use specific examples that demonstrate your ability to handle customer queries and work efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your flexibility, positive attitude, and willingness to contribute to the team. Show how your values align with Lidl's commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, communication, and problem-solving. These are crucial for a Customer Assistant role and will help you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Lidl - Northfleet
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. Be ready to discuss your availability and willingness to adapt to changing priorities. Highlight any past experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Prepare to talk about your experience working in teams, how you support your colleagues, and how you contribute to a positive work environment. This will show that you align with their team-oriented culture.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to the fast-paced retail environment. Think about how you would handle stock deliveries or assist customers during busy periods. Showing that you can think on your feet will impress your interviewers.
