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- Tasks: As a Customer Assistant, you'll restock shelves, assist customers, and keep the store organized.
- Company: Lidl is a collaborative and ambitious company that values diversity and inclusion.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: This role offers variety, teamwork, and opportunities for career growth in a supportive environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills are essential.
- Other info: Join us to celebrate individuality and make a real difference in your community.
Job Description
Summary
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£12.75 – £13.65 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
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Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
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As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
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In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
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We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
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What you'll do
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● Be a Lidl expert, helping our customers with their questions, queries and requests
● Efficiently work deliveries as they arrive in store
● Passionately provide excellent customer service
● Proactively keep the bakery topped up by baking fresh goods
● Expertly merchandise and maintain our middle aisles of Non-Food products
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What you'll need
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● Experience working in a fast-paced environment
● Excellent customer service skills
● Flexibility to start a shift early or finish late
● A positive approach to changing priorities
● Drive and passion to work hard and make your store a success
● A smile on your face and a friendly manner to inspire your team and help our customers
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What you'll receive
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● 30-35 days holiday (pro rata)
● 10% in-store discount
● Pension scheme
● Enhanced family leave
● Long service award
● Plus, more of the perks you deserve
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You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
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Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately) employer: Lidl - Northfleet
Contact Detail:
Lidl - Northfleet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately)
✨Tip Number 1
Familiarize yourself with Lidl's values and customer service approach. During your interview, demonstrate how your personal values align with theirs, especially in terms of teamwork and customer satisfaction.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Be ready to share specific examples of how you managed multiple tasks efficiently while maintaining excellent customer service.
✨Tip Number 3
Show your flexibility and willingness to adapt to changing priorities. Prepare to discuss situations where you successfully adjusted your plans to meet the needs of your team or customers.
✨Tip Number 4
Bring a positive attitude to the interview. Your enthusiasm and friendly demeanor can make a significant impression, reflecting the kind of environment Lidl promotes among its staff.
We think you need these skills to ace Customer Assistant - Competitive hourly pay with premium holiday rates (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Assistant at Lidl. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to emphasize any previous experience you have in customer-facing positions. Use specific examples to demonstrate how you've successfully handled customer queries or improved customer satisfaction.
Show Flexibility and Team Spirit: Lidl values collaboration and flexibility. In your application, mention instances where you've worked effectively in a team or adapted to changing priorities. This will show that you can thrive in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Lidl specifically and how you can contribute to their team culture and success.
How to prepare for a job interview at Lidl - Northfleet
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Emphasize Your Flexibility
Highlight your ability to adapt to changing priorities and work flexible hours. Mention any experience you have in fast-paced environments where you had to adjust quickly to new tasks or challenges.
✨Demonstrate Team Spirit
Lidl values collaboration, so be ready to discuss how you work well in a team. Share instances where you've supported colleagues or contributed to a positive team atmosphere.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing stock deliveries. Think through these scenarios beforehand to show your problem-solving skills.
