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- Tasks: Engage with customers, maintain store cleanliness, and ensure products are well-stocked.
- Company: Join Lidl, a leading retailer focused on fantastic customer experiences.
- Benefits: Earn £370+ per week, enjoy 29 days holiday, and access discounts.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: A positive attitude and great customer service skills are essential.
- Other info: Opportunities for career growth and development through our Leadership Academy.
The predicted salary is between 12 - 14 £ per hour.
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues.
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns:- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time.
- Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues.
- Late shift: From your start time in the afternoon, you’ll make sure our customers’ experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day.
- Interacting with the customer in a pleasant, friendly and helpful manner.
- Ensuring stock loss controls are followed in all areas of the store.
- Maintaining store and external cleanliness and hygiene standards.
- Following freshness and rotation principles.
- Ensuring all waste is managed correctly.
- Assisting in the stock count process.
- A can-do attitude and excellent customer service skills.
- The willingness to go the extra mile for our customers.
- To be responsible and reliable.
- To enjoy working in a fast-paced, varied environment.
- A good team player.
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude.
- We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.
- £12.40 per hour rising to £14.10 per hour after 3 years.
- Additional supplements paid depending on the days & hours worked.
- 29 days holidays per annum (pro rata, including Bank Holidays).
- Company pension.
- Genuine opportunities for career development.
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development.
- Mobile and broadband discounts with Vodafone.
- Generous discounts available; Circle K, Bike to Work.
- Maternity Leave top up, Marriage Leave, Employee Assistance Programme.
- Year 1: Basic Rate £12.40, £15.50 (Unsocial Hours), £18.60 (Overtime/Sundays).
- Year 2: Basic Rate £12.80, £16.00 (Unsocial Hours), £19.20 (Overtime/Sundays).
- Year 3: Basic Rate £13.40, £16.75 (Unsocial Hours), £20.10 (Overtime/Sundays).
- Year 4: Basic Rate £14.10, £17.63 (Unsocial Hours), £21.15 (Overtime/Sundays).
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant in Strabane employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Strabane
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating a fantastic customer journey, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it's retail, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Lidl's brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the latest roles and updates there, so keep an eye out!
We think you need these skills to ace Customer Assistant in Strabane
Some tips for your application 🫡
Show Your Customer Obsession: When you're writing your application, make sure to highlight your passion for customer service. We want to see how you go the extra mile to create a fantastic experience for customers, so share any relevant experiences that showcase this.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and express your enthusiasm for the role – it’ll help us get to know the real you.
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Mention specific skills or experiences that align with the job description, like teamwork or working in a fast-paced environment. This shows us you’ve done your homework!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Lidl Northern Ireland
✨Know the Customer Journey
Before your interview, take some time to understand Lidl's approach to customer service. Familiarise yourself with their values and how they aim to create a fantastic customer journey. This will help you demonstrate your alignment with their goals during the interview.
✨Show Your Can-Do Attitude
Lidl is looking for candidates with a positive, can-do attitude. Be prepared to share examples from your past experiences where you've gone the extra mile for customers or tackled challenges head-on. This will showcase your commitment to excellent customer service.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of situations where you've thrived under pressure. During the interview, highlight your ability to stay organised and efficient while managing multiple tasks, as this is crucial for a Customer Assistant.
✨Team Player Mindset
Emphasise your teamwork skills during the interview. Share stories that illustrate how you've collaborated with colleagues to achieve common goals. Lidl values team players, so showing that you can work well with others will make you a strong candidate.
