Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and ensure a fantastic shopping experience.
- Company: Join Lidl Northern Ireland, a leading retailer focused on customer satisfaction.
- Benefits: Earn £370+ weekly, enjoy 29 days holiday, and access discounts and career development.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: A positive attitude and strong customer service skills are essential.
- Other info: Great opportunities for career growth and a supportive work environment.
Summary
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.
Your role will be varied working across different shift times, tasks and with different colleagues.
What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns
- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award‑winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
- Middle shift: Starting mid‑morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues.
- Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day.
What you’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner.
- Ensuring stock loss controls are followed in all areas of the store.
- Maintaining store and external cleanliness and hygiene standards.
- Following freshness and rotation principles.
- Ensuring all waste is managed correctly.
- Assisting in the stock count process.
What you’ll need
- A can‑do attitude and excellent customer service skills.
- The willingness to go the extra mile for our customers.
- To be responsible and reliable.
- To enjoy working in a fast‑paced, varied environment.
- A good team player.
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude.
What you’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.
- £12.40 per hour rising to £14.10 per hour after 3 years
- Additional supplements paid depending on the days & hours worked*
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension
- Genuine opportunities for career development
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on‑going development
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity Leave top up, Marriage Leave, Employee Assistance Programme
Year 1
- Basic Rate £12.40
- £15.50 (Unsocial Hours)
- £18.60 (Overtime/Sundays)
Year 2
- Basic Rate £12.80
- £16.00 (Unsocial Hours)
- £19.20 (Overtime/Sundays)
Year 3
- Basic Rate £13.40
- £16.75 (Unsocial Hours)
- £20.10 (Overtime/Sundays)
Year 4
- Basic Rate £14.10
- £17.63 (Unsocial Hours)
- £21.15 (Overtime/Sundays)
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
#J-18808-Ljbffr
Customer Assistant - Newtownards employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Newtownards
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a fantastic customer journey, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Lidl's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Customer Assistant position!
We think you need these skills to ace Customer Assistant - Newtownards
Some tips for your application 🫡
Show Your Customer Obsession: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you went the extra mile for a customer, as this aligns perfectly with our goal of creating a fantastic customer journey.
Keep It Friendly and Professional: Use a friendly tone in your application while maintaining professionalism. We want to see your personality shine through, so don’t be afraid to let us know why you’re excited about joining our team at Lidl!
Tailor Your Application: Make sure to tailor your application to the role of Customer Assistant. Mention specific skills or experiences that relate to the job description, like your ability to work in a fast-paced environment or your teamwork skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Lidl!
How to prepare for a job interview at Lidl Northern Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl involves. Familiarise yourself with the key responsibilities like interacting with customers, maintaining cleanliness, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating a fantastic customer journey, think of examples from your past experiences where you've gone the extra mile for customers. Whether it's resolving an issue or simply providing a friendly service, be ready to share these stories during your interview.
✨Emphasise Your Team Spirit
Lidl values team players, so be prepared to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve a common goal or helped out a teammate. This will demonstrate that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for career development, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if Lidl is the right fit for you.