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For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and assist with stock management.
- Company: Join Lidl, a leading retailer focused on delivering an exceptional shopping experience.
- Benefits: Earn £370+ weekly, enjoy 29 days holiday, and access discounts on mobile and broadband.
- Why this job: Be part of a dynamic team, develop your skills, and enjoy a fun retail environment.
- Qualifications: Must be 18+, with a positive attitude; previous experience is a plus but not essential.
- Other info: Opportunities for career growth and recognition through our Leadership Academy.
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.
Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day as a Customer Assistant look like? (there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns
- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
- Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues
- Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day
What you\’\’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner
- Ensuring stock loss controls are followed in all areas of the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring all waste is managed correctly
- Assisting in the stock count process
What you\’\’ll need
- A can-do attitude and excellent customer service skills
- The willingness to go the extra mile for our customers
- To be responsible and reliable
- To enjoy working in a fast-paced, varied environment
- A good team player
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What you\’\’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.
- £12.40 per hour rising to £14.10 per hour after 3 years
- Additional supplements paid depending on the days & hours worked*
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension after 1 year
- Genuine opportunities for career development
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity Leave top up, Marriage leave, Employee Assistance Programme
EEO
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Retail
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Customer Assistant - Newry, Buttercrane employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Newry, Buttercrane
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding what makes their customer journey unique will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment. Think of examples from previous experiences where you successfully managed multiple tasks or dealt with challenging situations while maintaining excellent customer service.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since the role involves working closely with colleagues across different shifts, having specific examples of how you've contributed to a team will demonstrate your suitability for the position.
✨Tip Number 4
Express your enthusiasm for learning and development. Mention any relevant training or skills you've acquired in previous roles, and convey your eagerness to grow within Lidl, especially if you're interested in their Leadership Academy.
We think you need these skills to ace Customer Assistant - Newry, Buttercrane
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Customer Assistant position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, especially in customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have gone the extra mile for customers in previous positions, and why you would be a great fit for Lidl.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to interact positively with customers is crucial. Prepare examples of how you've provided excellent service in the past, even if it's from a different role. This will demonstrate your customer-centric attitude.
✨Emphasise Teamwork
Retail is all about working as part of a team. Be ready to discuss your experiences working collaboratively with others. Highlight any situations where you helped a colleague or contributed to a team goal.
✨Demonstrate a Can-Do Attitude
Lidl values a positive and proactive approach. During the interview, express your willingness to go the extra mile for customers and your enthusiasm for tackling challenges. This can set you apart from other candidates.
✨Prepare for Shift Work
Since the role involves various shift patterns, be prepared to discuss your flexibility regarding working hours. Show that you're adaptable and willing to take on different shifts to meet the store's needs.
