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- Tasks: Engage with customers, maintain store cleanliness, and assist with stock management.
- Company: Join Lidl Northern Ireland, a leading retailer focused on delivering an exceptional shopping experience.
- Benefits: Earn £370+ per week, enjoy 29 days holiday, and access discounts and career development opportunities.
- Why this job: Be part of a dynamic team, learn daily, and contribute to a customer-centric culture.
- Qualifications: A positive attitude and customer service skills are essential; previous experience is a plus but not required.
- Other info: Flexible shifts available; must be 18 or over to sell alcohol.
The predicted salary is between 19200 - 22000 £ per year.
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Summary
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day?
If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.
Summary
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day?
If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.
Your role will be varied working across different shift times, tasks and with different colleagues.
What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns
- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
- Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues
- Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day
What you\’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner
- Ensuring stock loss controls are followed in all areas of the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring all waste is managed correctly
- Assisting in the stock count process
What you\’ll need
- A can-do attitude and excellent customer service skills
- The willingness to go the extra mile for our customers
- To be responsible and reliable
- To enjoy working in a fast-paced, varied environment
- A good team player
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What you\’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl
- £12.40 per hour rising to £14.10 per hour after 3 years
- Additional supplements paid depending on the days & hours worked*
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension after 1 year
- Genuine opportunities for career development
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity Leave top up, Marriage leave, Employee Assistance Programme
Year 1
- Basic Rate £12.40
- £15.50 (Unsocial Hours)
- £18.60 (Overtime/Sundays)
Year 2
- Basic Rate £12.80
- £16.00 (Unsocial Hours)
- £19.20 (Overtime/Sundays)
Year 3
- Basic Rate £13.40
- £16.75 (Unsocial Hours)
- £20.10 (Overtime/Sundays)
Year 4
- Basic Rate £14.10
- £17.63 (Unsocial Hours)
- £21.15 (Overtime/Sundays)
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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Industries
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Assistant - Newcastle employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Newcastle
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your previous experiences in customer service, even if they're not directly related to retail. Highlighting transferable skills like communication and problem-solving can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role by researching common challenges faced in retail environments. Being able to discuss how you would handle specific situations can demonstrate your readiness for the job.
✨Tip Number 4
Network with current or former Lidl employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Assistant - Newcastle
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Lidl Northern Ireland is looking for in a Customer Assistant. Pay attention to the required skills and responsibilities, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Use keywords from the job description to demonstrate that you meet the criteria Lidl is looking for. Keep it concise and focused on your achievements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and express your willingness to learn and adapt in a fast-paced environment.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to interact positively with customers is crucial. Prepare examples of how you've provided excellent service in the past, even if it's from previous roles or experiences.
✨Demonstrate a Can-Do Attitude
Lidl values a proactive approach. Be ready to discuss situations where you went the extra mile for customers or tackled challenges head-on. This will show that you're aligned with their customer-obsessed culture.
✨Familiarise Yourself with Shift Patterns
Understand the different shift patterns and be prepared to discuss your flexibility regarding working hours. Showing that you're adaptable can set you apart from other candidates.
✨Research Lidl's Values
Take some time to learn about Lidl's mission and values. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the role and the company.
