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For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and assist with stock management.
- Company: Join Lidl, a leading retailer focused on delivering an exceptional shopping experience.
- Benefits: Earn £370+ weekly, enjoy 29 days holiday, and access discounts and career development opportunities.
- Why this job: Be part of a dynamic team, learn daily, and contribute to a customer-first culture.
- Qualifications: Must be 18+, with a positive attitude; previous experience is a plus but not essential.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Overview
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues. Note: As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns
- Morning shift: Starting at 5am or 6am with your team, stocking award-winning products on the shop floor and preparing bakery items for opening time.
- Middle shift: Starting mid-morning or early afternoon, ensuring store cleanliness, product freshness, helping customers, and working on tills to minimise queues.
- Late shift: Afternoon start, serving customers, restocking, and preparing the store for the next day.
What you\’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner
- Ensuring stock loss controls are followed in all areas of the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring all waste is managed correctly
- Assisting in the stock count process
What you\’ll need
- A can-do attitude and excellent customer service skills
- The willingness to go the extra mile for our customers
- To be responsible and reliable
- To enjoy working in a fast-paced, varied environment
- A good team player
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What you\’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl
- £12.40 per hour rising to £14.10 per hour after 3 years
- Additional supplements paid depending on the days & hours worked
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension after 1 year
- Genuine opportunities for career development
- Leadership Academy invitation for high performers as part of on-going development
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity leave top up, marriage leave, Employee Assistance Programme
Yearly progression
- Year 1: Basic Rate £12.40; £15.50 Unsocial Hours; £18.60 Overtime/Sundays
- Year 2: Basic Rate £12.80; £16.00 Unsocial Hours; £19.20 Overtime/Sundays
- Year 3: Basic Rate £13.40; £16.75 Unsocial Hours; £20.10 Overtime/Sundays
- Year 4: Basic Rate £14.10; £17.63 Unsocial Hours; £21.15 Overtime/Sundays
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail
EEO information: Lidl is an equal opportunities employer. We value diversity and inclusion in our workplace and will provide reasonable accommodations as part of the recruitment process where required.
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Customer Assistant - Lisnaskea employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Lisnaskea
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's from previous jobs or volunteer work, highlight situations where you successfully managed multiple tasks under pressure.
✨Tip Number 3
Prepare to discuss how you would handle specific customer scenarios. Think of examples where you went the extra mile for a customer, as this demonstrates your commitment to excellent service.
✨Tip Number 4
Network with current or former Lidl employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Assistant - Lisnaskea
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Assistant at Lidl. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Emphasise your customer service skills in your CV and cover letter. Provide specific examples of how you've gone the extra mile for customers in previous roles or situations.
Show Your Team Spirit: Mention any experience you have working in a team environment. Lidl values teamwork, so showcasing your ability to collaborate effectively with colleagues will strengthen your application.
Be Professional and Personable: When writing your application, maintain a professional tone while also being friendly and approachable. This reflects the kind of attitude Lidl seeks in their Customer Assistants.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to interact with customers is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different role. Highlight your friendly and helpful attitude.
✨Demonstrate a Can-Do Attitude
Employers love candidates who are proactive and willing to go the extra mile. During the interview, express your enthusiasm for the role and your readiness to tackle challenges. This will show that you're a great fit for the fast-paced environment.
✨Familiarise Yourself with the Company
Research Lidl and understand their values, especially their focus on customer experience. Being able to discuss what you admire about the company or how you align with their goals can set you apart from other candidates.
✨Prepare for Shift Work Questions
Since the role involves various shift patterns, be ready to discuss your availability and flexibility. Show that you understand the demands of the job and are willing to adapt to different schedules as needed.
