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For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and assist in stock management.
- Company: Join Lidl, a leading retailer focused on delivering an amazing shopping experience.
- Benefits: Enjoy competitive pay, career development opportunities, and discounts on mobile and broadband.
- Why this job: Be part of a dynamic team, make a difference, and grow your career in retail.
- Qualifications: A positive attitude and customer service skills are essential; experience is a plus but not required.
- Other info: Flexible shifts available; must be 18 or over due to alcohol sales.
Overview
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
What you\’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner
- Ensuring stock loss controls are followed in all areas of the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring all waste is managed correctly
- Assisting in the stock count process
What you\’ll need
- A can-do attitude and excellent customer service skills
- The willingness to go the extra mile for our customers
- To be responsible and reliable
- To enjoy working in a fast-paced, varied environment
- A good team player
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
- You must be 18 or over to work in our store where alcohol is sold
Shift Patterns
- Morning shift: Starting at 5am or 6am with your team, stocking the shop floor and bakery products for opening time so customers can Go Full Lidl!
- Middle shift: Starting mid-morning or early afternoon, keeping the store spotless and well presented, ensuring products stay fresh, assisting customers on the shop floor and on tills to minimise queues
- Late shift: Starting in the afternoon, serving customers on tills, restocking missing items and preparing the store for the next day
What you\’ll receive
- £12.40 per hour rising to £14.10 per hour after 3 years
- Additional supplements paid depending on days and hours worked
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension after 1 year
- Genuine opportunities for career development
- Invitation to join our Leadership Academy for high performing colleagues
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity Leave top up, Marriage leave, Employee Assistance Programme
Salary progression
- Year 1: Basic Rate £12.40; Unsocial Hours £15.50; Overtime/Sundays £18.60
- Year 2: Basic Rate £12.80; Unsocial Hours £16.00; Overtime/Sundays £19.20
- Year 3: Basic Rate £13.40; Unsocial Hours £16.75; Overtime/Sundays £20.10
- Year 4: Basic Rate £14.10; Unsocial Hours £17.63; Overtime/Sundays £21.15
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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Customer Assistant - Enniskillen employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Enniskillen
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's from previous jobs or volunteer work, highlight situations where you successfully managed multiple tasks under pressure.
✨Tip Number 3
Prepare to discuss how you would handle specific customer scenarios. Think of examples where you went the extra mile for someone, as this demonstrates your commitment to excellent customer service.
✨Tip Number 4
Network with current or former Lidl employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Assistant - Enniskillen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Pay attention to the required skills and responsibilities, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV highlights relevant customer service experience, even if it's not from a retail environment. Use keywords from the job description to demonstrate that you have the right attitude and skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention specific examples of how you've gone the extra mile for customers in the past.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
Since the role is all about creating a fantastic customer journey, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to interact pleasantly and helpfully with customers.
✨Demonstrate a Can-Do Attitude
Lidl values a positive attitude, so make sure to convey your willingness to go the extra mile. Share instances where you've tackled challenges with enthusiasm and determination.
✨Emphasise Teamwork
As a Customer Assistant, you'll be part of a team. Be ready to discuss your experience working collaboratively with others, and how you contribute to a positive team environment.
✨Prepare for Fast-Paced Scenarios
The retail environment can be hectic, so think of examples that showcase your ability to thrive in a fast-paced setting. Discuss how you manage your time effectively and stay organised under pressure.
