Customer Assistant - Cookstown (New Store Opening)

Customer Assistant – Cookstown (New Store Opening)

Join to apply for the Customer Assistant – Cookstown (New Store Opening) role at Lidl Northern Ireland

Job Summary

Our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl, from our Head Office to the shop floor and everywhere in between.

Are you customer-obsessed, energetic, and eager to learn every day? If so, earn £370+ per week as a Customer Assistant on our standard 30-hour contract.

Your role will be varied, working across different shifts, tasks, and with different colleagues.

Note: As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.

Shift Patterns

• Morning shift: Starting at 5am or 6am, preparing products and bakery items for customers.
• Middle shift: Starting mid-morning or early afternoon, ensuring store cleanliness, assisting customers, and working on tills.
• Late shift: Starting in the afternoon, serving customers, restocking, and preparing the store for the next day.

Responsibilities

• Interacting with customers in a friendly and helpful manner
• Following stock loss controls
• Maintaining store cleanliness and hygiene standards
• Following freshness and rotation principles
• Managing waste correctly
• Assisting with stock counts

Requirements

• A positive attitude and excellent customer service skills
• Willingness to go the extra mile
• Responsibility and reliability
• Ability to work in a fast-paced environment
• Good team player
• Previous customer-facing experience is preferred but not essential

Benefits

• Competitive salary starting at £12.40/hour, rising to £14.10 after 3 years
• Additional supplements depending on days and hours worked
• Flexible pay options with Flexiwage
• 29 days holiday (pro-rata), including Bank Holidays
• Company pension after 1 year
• Career development opportunities
• Recognition and leadership training programs
• Discounts on mobile, broadband, and other partner offers
• Additional leave options and support programs

Salary Progression

• Year 1: £12.40/hour, £15.50 (Unsocial Hours), £18.60 (Overtime/Sundays)
• Year 2: £12.80/hour, £16.00 (Unsocial Hours), £19.20 (Overtime/Sundays)
• Year 3: £13.40/hour, £16.75 (Unsocial Hours), £20.10 (Overtime/Sundays)
• Year 4: £14.10/hour, £17.63 (Unsocial Hours), £21.15 (Overtime/Sundays)

Equal Opportunities

Lidl is committed to diversity and inclusion. We ensure reasonable accommodations during recruitment and value a workplace free from discrimination.

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