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For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and assist with stock management.
- Company: Join Lidl Northern Ireland, a leading supermarket chain focused on delivering an exceptional shopping experience.
- Benefits: Earn £370+ weekly, enjoy flexible pay, 29 days holiday, and discounts on various services.
- Why this job: Be part of a new store opening, develop your skills, and work in a vibrant team environment.
- Qualifications: A positive attitude and customer service skills are essential; previous experience is a plus but not required.
- Other info: Must be 18 or over to sell alcohol; various shift patterns available.
Join to apply for the Customer Assistant role at Lidl Northern Ireland.
Our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl, from our Head Office to the shop floor and everywhere in between. Are you customer-obsessed, energetic, and eager to learn every day? If so, earn £370+ per week as a Customer Assistant on our standard 30-hour contract. Your role will be varied, working across different shifts, tasks, and with different colleagues. Note: As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.
Shift Patterns
- Morning shift: Starting at 5am or 6am, preparing products and bakery items for customers.
- Middle shift: Starting mid-morning or early afternoon, ensuring store cleanliness, assisting customers, and working on tills.
- Late shift: Starting in the afternoon, serving customers, restocking, and preparing the store for the next day.
Responsibilities
- Interacting with customers in a friendly and helpful manner
- Following stock loss controls
- Maintaining store cleanliness and hygiene standards
- Following freshness and rotation principles
- Managing waste correctly
- Assisting with stock counts
Requirements
- A positive attitude and excellent customer service skills
- Willingness to go the extra mile
- Responsibility and reliability
- Ability to work in a fast-paced environment
- Good team player
- Previous customer-facing experience is preferred but not essential
Benefits
- Competitive salary starting at £12.40/hour, rising to £14.10 after 3 years
- Additional supplements depending on days and hours worked
- Flexible pay options with Flexiwage
- 29 days holiday (pro-rata), including Bank Holidays
- Company pension after 1 year
- Career development opportunities
- Recognition and leadership training programs
- Discounts on mobile, broadband, and other partner offers
- Additional leave options and support programs
Salary Progression
- Year 1: £12.40/hour, £15.50 (Unsocial Hours), £18.60 (Overtime/Sundays)
- Year 2: £12.80/hour, £16.00 (Unsocial Hours), £19.20 (Overtime/Sundays)
- Year 3: £13.40/hour, £16.75 (Unsocial Hours), £20.10 (Overtime/Sundays)
- Year 4: £14.10/hour, £17.63 (Unsocial Hours), £21.15 (Overtime/Sundays)
Equal Opportunities
Lidl is committed to diversity and inclusion. We ensure reasonable accommodations during recruitment and value a workplace free from discrimination.
Customer Assistant - Cookstown (New Store Opening) employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cookstown (New Store Opening)
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during interviews.
✨Tip Number 2
Be prepared to discuss your previous customer service experiences, even if they're not directly related to retail. Highlighting transferable skills can demonstrate your ability to adapt and thrive in a fast-paced environment.
✨Tip Number 3
Show enthusiasm for the role by researching the new store opening in Cookstown. Mentioning specific details about the store or its community can set you apart as a candidate who is genuinely interested.
✨Tip Number 4
Prepare to discuss how you would handle various customer scenarios. Being able to articulate your problem-solving skills and customer-first mindset will impress the hiring team.
We think you need these skills to ace Customer Assistant - Cookstown (New Store Opening)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Assistant position. Tailor your application to highlight how your skills and experiences align with what Lidl is looking for.
Highlight Customer Service Skills: Since this role is customer-facing, emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to interact positively with customers and handle various situations.
Show Enthusiasm: Express your eagerness to learn and contribute to the team. Mention your positive attitude and willingness to go the extra mile, as these traits are essential for a Customer Assistant at Lidl.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
Since the role is all about creating a fantastic customer journey, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Team Spirit
As a Customer Assistant, you'll be working closely with colleagues. Be ready to discuss your experience as a team player. Share stories that showcase your ability to collaborate and support others in a fast-paced environment.
✨Be Ready for Shift Work
The job involves various shifts, so express your flexibility and willingness to work different hours. Mention any previous experience with shift work or your adaptability to changing schedules.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be prepared to discuss how you would handle tasks like maintaining store cleanliness, assisting customers, and managing stock effectively.
