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- Tasks: Engage with customers, maintain store cleanliness, and assist with stock management.
- Company: Join Lidl Northern Ireland, a leading retailer focused on delivering an exceptional shopping experience.
- Benefits: Earn £370+ per week, enjoy 29 days holiday, and access discounts and career development opportunities.
- Why this job: Be part of a dynamic team, learn daily, and contribute to a customer-first culture.
- Qualifications: A positive attitude and excellent customer service skills are essential; retail experience is a plus.
- Other info: Flexible shifts available; must be 18+ to sell alcohol.
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.
Your role will be varied working across different shift times, tasks and with different colleagues.
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time.
- Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues.
- Late shift: From your start time in the afternoon, you’ll make sure our customers’ experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day.
- Interacting with the customer in a pleasant, friendly and helpful manner.
- Ensuring stock loss controls are followed in all areas of the store.
- Maintaining store and external cleanliness and hygiene standards.
- Following freshness and rotation principles.
- Ensuring all waste is managed correctly.
- Assisting in the stock count process.
- A can-do attitude and excellent customer service skills.
- The willingness to go the extra mile for our customers.
- To be responsible and reliable.
- To enjoy working in a fast-paced, varied environment.
- A good team player.
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude.
- We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl: £12.40 per hour rising to £14.10 per hour after 3 years.
- Additional supplements paid depending on the days & hours worked.
- 29 days holidays per annum (pro rata, including Bank Holidays).
- Company pension after 1 year.
- Genuine opportunities for career development.
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development.
- Mobile and broadband discounts with Vodafone.
- Generous discounts available; Circle K, Bike to Work.
- Maternity Leave top up, Marriage leave, Employee Assistance Programme.
Customer Assistant - Belfast High Street employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Belfast High Street
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your enthusiasm for working in a fast-paced environment. During your conversations, share examples of how you've thrived in similar settings, as this is crucial for the Customer Assistant role.
✨Tip Number 3
Network with current or former Lidl employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varied hours, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Customer Assistant - Belfast High Street
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that showcase your ability to interact positively with customers and work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Lidl and how your values align with their commitment to customer satisfaction.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
As a Customer Assistant, your ability to interact positively with customers is crucial. Prepare examples of how you've provided excellent service in the past, even if it's from previous roles or experiences.
✨Demonstrate a Can-Do Attitude
Lidl values a proactive approach. During the interview, express your willingness to go the extra mile for customers and share instances where you've tackled challenges head-on.
✨Familiarise Yourself with the Role
Understand the various tasks involved in the Customer Assistant role, such as stock management and maintaining cleanliness. This will show your enthusiasm and readiness to take on the responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if Lidl is the right fit for you.
