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For Companies At a Glance
- Tasks: Engage with customers, stock products, and support store operations in a dynamic retail environment.
- Company: Join Lidl Northern Ireland, a leading retailer focused on delivering an exceptional customer journey.
- Benefits: Earn ÂŁ370+ weekly, enjoy 29 days holiday, and access discounts on mobile and broadband.
- Why this job: Experience a fast-paced role with opportunities for career growth and a supportive team culture.
- Qualifications: A positive attitude and customer service skills are essential; previous experience is a plus but not required.
- Other info: Flexible shift patterns available, with potential to join the Leadership Academy for high performers.
Overview
Join to apply for the Customer Assistant – Banbridge role at Lidl Northern Ireland.
Summary: From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn ÂŁ370+ per week as a Customer Assistant on our standard 30 hour contract.
Your role will be varied working across different shift times, tasks and with different colleagues.
There’s no such thing as a “normal” day in retail, but this role will involve serving customers, stocking products, and supporting store operations.
What you’ll do
- Interacting with the customer in a pleasant, friendly and helpful manner
- Ensuring stock loss controls are followed in all areas of the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring all waste is managed correctly
- Assisting in the stock count process
What you’ll need
- A can-do attitude and excellent customer service skills
- Willingness to go the extra mile for our customers
- To be responsible and reliable
- To enjoy working in a fast-paced, varied environment
- A good team player
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What you’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.
- ÂŁ12.40 per hour rising to ÂŁ14.10 per hour after 3 years
- Additional supplements paid depending on the days & hours worked
- 29 days holidays per annum (pro rata, including Bank Holidays)
- Company pension after 1 year
- Genuine opportunities for career development
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
- Mobile and broadband discounts with Vodafone
- Generous discounts available; Circle K, Bike to Work
- Maternity Leave top up, Marriage leave, Employee Assistance Programme
Shift patterns
- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our bakery products ready for customers by opening time.
- Middle shift: Starting mid-morning or early afternoon, you’ll ensure stores are clean and well presented, keep products fresh, help customers on the shop floor, and work on tills.
- Late shift: From the afternoon, you’ll provide a top-class customer experience on tills, restock missing items and prepare the store for the next day.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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Customer Assistant - Banbridge employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Banbridge
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you align your approach during the interview.
✨Tip Number 2
Prepare to discuss your previous experiences, even if they're not directly related to retail. Highlight any instances where you've demonstrated a can-do attitude or excellent customer service skills.
✨Tip Number 3
Show enthusiasm for the role by researching common challenges faced in retail environments. Being able to discuss how you'd handle these situations can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Since the role involves working with different colleagues, sharing examples of successful collaboration can make a strong impression.
We think you need these skills to ace Customer Assistant - Banbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles. Use keywords from the job description to demonstrate that you understand what Lidl is looking for in a Customer Assistant.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention specific examples of how you've gone the extra mile for customers in the past.
Showcase Your Team Spirit: In your application, emphasise your ability to work well in a team. Retail is all about collaboration, so share experiences where you've successfully worked with others to achieve a common goal.
Highlight Your Adaptability: Retail can be unpredictable, so it's important to show that you're adaptable. Include examples of how you've thrived in fast-paced environments or handled unexpected challenges in previous roles.
How to prepare for a job interview at Lidl Northern Ireland
✨Show Your Customer Service Skills
Since the role is all about creating a fantastic customer journey, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went the extra mile for a customer.
✨Demonstrate a Can-Do Attitude
Lidl values a positive and proactive approach. During the interview, express your willingness to tackle challenges and adapt to different situations. Share instances where your attitude made a difference in a team or customer interaction.
✨Be Ready for a Fast-Paced Environment
Retail can be hectic, so it's important to convey that you thrive in a busy setting. Discuss any previous roles where you had to manage multiple tasks at once and how you maintained quality service under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in Lidl and helps you understand if it’s the right fit for you. Consider asking about team dynamics or opportunities for career development.
