At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and ensure stock availability.
- Company: Join Lidl, a leading retailer focused on fantastic customer experiences.
- Benefits: Earn £370+ weekly, enjoy 29 days holiday, and access discounts.
- Why this job: Be part of a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: A positive attitude and great customer service skills are essential.
- Other info: Opportunities for career growth and leadership development await you!
The predicted salary is between 12 - 14 £ per hour.
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues.
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns- Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time.
- Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues.
- Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day.
- Interacting with the customer in a pleasant, friendly and helpful manner.
- Ensuring stock loss controls are followed in all areas of the store.
- Maintaining store and external cleanliness and hygiene standards.
- Following freshness and rotation principles.
- Ensuring all waste is managed correctly.
- Assisting in the stock count process.
- A can-do attitude and excellent customer service skills.
- The willingness to go the extra mile for our customers.
- To be responsible and reliable.
- To enjoy working in a fast-paced, varied environment.
- A good team player.
- Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude.
- We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.
- £12.40 per hour rising to £14.10 per hour after 3 years.
- Additional supplements paid depending on the days & hours worked.
- Flexiwage will allow you to split your monthly pay over the month - weekly or fortnightly options available.
- 29 days holidays per annum (pro rata, including Bank Holidays).
- Company pension after 1 year.
- Genuine opportunities for career development.
- Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development.
- Mobile and broadband discounts with Vodafone.
- Generous discounts available; Circle K, Bike to Work.
- Maternity Leave top up, Marriage leave, Employee Assistance Programme.
- Yearly pay progression.
If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Customer Assistant - Coleraine employer: Lidl Northern Ireland
Contact Detail:
Lidl Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Coleraine
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Customer Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's retail, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Lidl's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Customer Assistant - Coleraine
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you interact with customers and go the extra mile to ensure they have a fantastic experience!
Be Yourself: Let your personality shine through in your application! We’re looking for genuine, friendly individuals who are passionate about providing great service. Don’t be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the role of Customer Assistant. Mention specific skills or experiences that relate to the job description, like working in a fast-paced environment or being a team player.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lidl Northern Ireland
✨Know the Customer Journey
Familiarise yourself with Lidl's approach to customer service. Understand what it means to create a fantastic customer journey and be ready to share how you would contribute to that experience during your interview.
✨Show Your Can-Do Attitude
Emphasise your willingness to go the extra mile for customers. Prepare examples from your past experiences where you demonstrated a positive attitude and helped someone in a challenging situation.
✨Be Ready for Fast-Paced Scenarios
Retail can be hectic, so think of situations where you've thrived under pressure. Be prepared to discuss how you manage your time and tasks effectively while maintaining high standards of customer service.
✨Team Player Mindset
Lidl values teamwork, so highlight your ability to work well with others. Share stories that showcase your collaboration skills and how you’ve contributed to a team’s success in previous roles.