At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious retailer with a focus on teamwork.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with growth opportunities and a supportive team culture.
- Qualifications: Fast-paced experience and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds welcome.
£12.40 - £13.35 per hour | 20 hour contract | Various shifts including weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme. As of the 1st of March 2025, our pay will be increasing to £12.75 - £16.65.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Store Service Specialist (Hiring Immediately) employer: Lidl - Motherwell
Contact Detail:
Lidl - Motherwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Service Specialist (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork, customer service, and inclusivity will help you align your approach during the interview and demonstrate that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for the Store Service Specialist role.
✨Tip Number 3
Showcase your flexibility and adaptability. Be ready to explain how you've handled changing priorities in previous jobs, as this is a key requirement for the position and will highlight your ability to thrive in a dynamic setting.
✨Tip Number 4
Bring a positive attitude to the interview. A friendly demeanour and enthusiasm for the role can make a significant difference, as Lidl values employees who can inspire their colleagues and create a welcoming environment for customers.
We think you need these skills to ace Store Service Specialist (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or working on tills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your flexibility with shifts and your positive attitude towards teamwork and customer service, which are key traits Lidl values.
Highlight Relevant Skills: In your application, emphasise skills that align with the job description, such as excellent customer service, adaptability to changing priorities, and a proactive approach to tasks. This will show you understand what Lidl is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl - Motherwell
✨Show Your Customer Service Skills
As a Store Service Specialist, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
The job requires flexibility with shifts, so be ready to discuss your availability and willingness to adapt to changing priorities. Highlight any past experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Lidl values collaboration, so be sure to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of examples that illustrate your ability to stay organised and efficient under pressure. This will show that you're ready to handle the dynamic nature of the job.