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- Tasks: Assist customers, manage deliveries, and maintain store organisation.
- Company: Join Lidl, a collaborative and ambitious retail leader.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% discount.
- Why this job: Dynamic role with growth opportunities in a supportive environment.
- Qualifications: Fast-paced experience and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; apply now to make a difference.
£12.40 - £13.35 per hour | 20 hour contract | Various shifts including weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme. As of the 1st of March 2025, our pay will be increasing to £12.75 - £16.65.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Operations Associate (Hiring Immediately) employer: Lidl - Motherwell
Contact Detail:
Lidl - Motherwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Associate (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their collaborative environment.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or adapted to changing priorities, as this is crucial for the Retail Operations Associate role.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of instances where you went above and beyond for a customer, as Lidl places a strong emphasis on providing excellent service and creating a positive shopping experience.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires various shifts, including weekends, demonstrating your willingness to work different hours can set you apart from other candidates.
We think you need these skills to ace Retail Operations Associate (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or working on tills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your flexibility with shifts and your positive attitude towards teamwork and customer service, which are key for this position.
Highlight Relevant Skills: In your application, emphasise skills that align with the job description, such as excellent customer service, adaptability to changing priorities, and a proactive approach to tasks. This will show you understand what Lidl values in their employees.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in retail operations.
How to prepare for a job interview at Lidl - Motherwell
✨Show Your Customer Service Skills
As a Retail Operations Associate, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide the high level of service Lidl expects.
✨Emphasise Your Flexibility
The role requires flexibility with shifts, including early starts and late finishes. Highlight your willingness to adapt to changing priorities and your experience in fast-paced environments to show that you're ready for the demands of the job.
✨Demonstrate Team Spirit
Lidl values collaboration and teamwork. During the interview, mention instances where you've worked effectively as part of a team. This will show that you can contribute positively to the supportive environment they promote.
✨Prepare for Practical Scenarios
Expect questions about how you would handle specific situations, such as restocking shelves or managing deliveries. Think through these scenarios beforehand so you can respond confidently and showcase your problem-solving skills.
