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- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a collaborative and ambitious company focused on supporting its team members.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Experience in fast-paced environments and strong customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.40 - £13.35 per hour | 20 hour contract | Various shifts including weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme. As of the 1st of March 2025, our pay will be increasing to £12.75 - £16.65.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant (Hiring Immediately) employer: Lidl - Motherwell
Contact Detail:
Lidl - Motherwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. During your interactions, whether in person or online, demonstrate how your personal values align with theirs, showcasing your commitment to excellent customer service.
✨Tip Number 2
Highlight your experience in fast-paced environments during any conversations or interviews. Share specific examples of how you've successfully managed multiple tasks while maintaining a positive attitude, as this is crucial for the Customer Assistant role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various shifts, showing that you are adaptable and willing to take on different hours will make you a more attractive candidate.
✨Tip Number 4
Engage with current Lidl employees on platforms like LinkedIn or local community groups. This can provide you with insider knowledge about the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Customer Assistant (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your flexibility with shifts and your positive attitude towards teamwork and customer service, which are key traits Lidl values.
Highlight Relevant Skills: In your application, emphasise skills that align with the job description, such as excellent communication, adaptability, and a proactive approach to work. These will show that you understand what it takes to succeed as a Customer Assistant.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl - Motherwell
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
The job requires flexibility with shifts, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing priorities or worked varied hours, showing that you're a team player.
✨Emphasise Teamwork
Lidl values collaboration, so mention instances where you've successfully worked as part of a team. Discuss how you support colleagues and contribute to a positive work environment, which aligns with their company culture.
✨Prepare for Practical Scenarios
Expect questions about handling specific situations, like dealing with difficult customers or managing stock deliveries. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
