At a Glance
- Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic retail environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 to £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real impact by helping customers and thriving in a fast-paced, fun atmosphere.
- Qualifications: Experience in fast-paced environments and a passion for customer service.
The predicted salary is between 13 - 14 € per hour.
£13.45 to £14.45 per hour | 16 - 25 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you’ll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Thurso employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a diverse and inclusive workplace that champions individuality while providing a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Thurso
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the brand and is ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat, as they’ll want to see your passion for helping others.
✨Tip Number 3
Be flexible and open-minded! Lidl values adaptability, so be prepared to discuss how you can handle changing priorities and work in a fast-paced environment. Show them you’re ready to jump in wherever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl team. Let’s get you that Customer Assistant role!
We think you need these skills to ace Customer Assistant in Thurso
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Lidl.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and efficiently handling deliveries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
Lidl values collaboration, so be prepared to talk about your experience working in teams. Highlight your flexibility in adapting to changing priorities and how you contribute to a positive team atmosphere. This will resonate well with their culture of support and ambition.
✨Bring Your Positive Attitude
A smile can go a long way! Make sure to convey your enthusiasm for the role during the interview. Share how your positive approach has helped you succeed in previous jobs, and don’t forget to express your eagerness to contribute to Lidl’s success and growth.
