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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £14.80 - £15.30 per hour, plus 30-35 days holiday and discounts.
- Other info: Opportunities for career growth and a diverse, inclusive workplace.
- Why this job: Make a real impact while enjoying a dynamic retail environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 30 - 31 £ per hour.
£14.80 - £15.30 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non‑Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you’ll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Surrey employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their unique culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers all day, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Be flexible and positive! Lidl values adaptability, so be prepared to discuss how you handle changing priorities. Show them that you can keep a smile on your face, even when things get hectic. This attitude will make you stand out as a candidate who fits right in.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Lidl careers page. This way, you’ll have the best chance of getting noticed by the hiring team and landing that Customer Assistant role. Plus, it’s super easy!
We think you need these skills to ace Customer Assistant in Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you can fit into our Lidl family!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, so get straight to the good stuff about why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of this position, prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or simply making someone’s day better, these stories will highlight your suitability for the role.
✨Emphasise Teamwork and Flexibility
Lidl values collaboration, so be ready to discuss how you work well in a team. Share instances where you've adapted to changing priorities or helped colleagues out. This shows that you can thrive in a fast-paced environment and contribute positively to the team dynamic.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Talk about how you maintain a positive attitude even during busy shifts, as this aligns perfectly with Lidl's values and culture.