At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 - £14.35 per hour, plus 30-35 days holiday and in-store discounts.
- Other info: Diversity and inclusion are valued; everyone is welcome to apply.
- Why this job: Enjoy flexible shifts and opportunities for career growth in a dynamic retail environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills required.
The predicted salary is between 13 - 14 £ per hour.
£13.45 - £14.35 per hour | Full Time contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in keeping the store clean, tidy and organised, working closely with your retail colleagues and ensuring every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion your success – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you'll do- Be a Lidl expert, helping customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help customers
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Customer Assistant – Flexible Shifts in Sunderland employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With flexible shifts, competitive pay rates, and a generous benefits package including 30-35 days of holiday and opportunities for career progression, Lidl empowers its employees to thrive in a dynamic retail environment. Join us in creating a positive shopping experience while enjoying the perks of working in a diverse and inclusive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Assistant – Flexible Shifts in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their collaborative environment.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've thrived in fast-paced environments. We want to see your passion shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A friendly smile and a positive attitude can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Retail Customer Assistant – Flexible Shifts in Sunderland
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Lidl.
Tailor Your Application:Make sure to tailor your application to the Retail Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service – we love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Lidl.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like customer service, stock management, and maintaining store cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you resolved issues or made someone's day better. This will demonstrate your ability to thrive in a fast-paced environment.
✨Embrace Flexibility
Lidl values flexibility, so be ready to discuss your availability and willingness to adapt to changing priorities. Share any experiences where you've successfully managed shifting schedules or tasks, as this will highlight your adaptability and commitment to the team.
✨Bring Your Positive Energy
A friendly smile and positive attitude can go a long way in retail. During the interview, let your personality shine through! Show enthusiasm for the role and the company, and don’t forget to express your passion for working in a collaborative environment. This will resonate well with the interviewers.
