At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 - £14.45 per hour, plus 30-35 days holiday and discounts.
- Other info: Diverse and inclusive workplace celebrating individuality.
- Why this job: Enjoy a dynamic role with opportunities for career growth and development.
- Qualifications: Experience in fast-paced environments and excellent customer service skills.
The predicted salary is between 13 - 14 € per hour.
£13.45 - £14.45 per hour | 20 to 35 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non‑Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you'll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Sunderland employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a diverse and inclusive workplace that celebrates individuality while providing a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Sunderland
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you understand our commitment to excellent customer service and teamwork.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone the extra mile for a customer. We love hearing about real experiences, so be ready to share how you’ve made a difference in previous roles.
✨Tip Number 3
Be flexible and positive! We’re looking for team players who can adapt to changing priorities. Show us your willingness to jump in wherever needed, whether it’s restocking shelves or helping out on the tills.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for retail and your drive to succeed at Lidl. We can’t wait to see what you bring to the table!
We think you need these skills to ace Customer Assistant in Sunderland
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your ability to provide excellent customer service. We love seeing how you fit into our Lidl family!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so get straight to the good stuff about why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
Lidl values collaboration, so be prepared to talk about your experience working in teams. Highlight your flexibility in adapting to changing priorities and how you contribute to a positive team atmosphere. A friendly smile and a can-do attitude can go a long way!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like for a Customer Assistant. This shows your enthusiasm for the role and helps you gauge if Lidl is the right fit for you.
