At a Glance
- Tasks: Help customers, manage deliveries, and keep the bakery stocked with fresh goods.
- Company: Join Lidl, a leading retailer known for its friendly atmosphere.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and get a 10% discount.
- Other info: Flexible shifts and great opportunities for career growth await you!
- Why this job: Be part of a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
The predicted salary is between 13 - 14 € per hour.
Hourly pay: £13.45 - £14.45 per hour (including £2.00 for bank holidays and £3.50 for night shifts). 20 hour contract. 30-35 days holiday pro rata. 10% in-store discount. Pension scheme.
What you'll do:
- Act as a Lidl expert, helping customers with questions, queries and requests.
- Efficiently work deliveries as they arrive in store.
- Provide excellent customer service.
- Keep the bakery stocked by baking fresh goods.
- Expertly merchandise and maintain the middle aisles of Non‑Food products.
What you'll need:
- Experience working in a fast‑paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make the store a success.
- A smile and a friendly manner to inspire the team and help customers.
What you'll receive:
- 30‑35 days holiday (pro rata).
- 10% in‑store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- Additional perks.
Employment is conditional upon the Company’s receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.
Customer Assistant in St Helens employer: Lidl GB
Lidl is an exceptional employer that values its employees by offering competitive hourly pay, generous holiday allowances, and a supportive work culture that prioritises customer service excellence. With opportunities for personal growth and development, as well as additional perks like enhanced family leave and long service awards, working at Lidl not only provides a rewarding job experience but also fosters a sense of community and teamwork in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in St Helens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your excellent customer service skills.
✨Tip Number 3
Be flexible and positive! The job description mentions the need for flexibility with shifts and changing priorities. During your interview, highlight your adaptability and willingness to take on different tasks. A positive attitude can really set you apart!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Lidl family!
We think you need these skills to ace Customer Assistant in St Helens
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing excellent customer service. We want to see how you've helped customers in the past and how you can bring that positive energy to our team!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Flexible and Positive:We value flexibility and a positive attitude, so make sure to mention any experiences where you've adapted to changing priorities or worked in fast-paced environments. Show us that you can keep a smile on your face, even during busy shifts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Familiarise yourself with Lidl's products and services. Being able to answer questions about the store and its offerings will show that you're genuinely interested and prepared for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this is key for a Customer Assistant role.
✨Flexibility is Key
Be ready to discuss your availability and willingness to adapt to changing priorities. Highlight any previous experience in fast-paced environments where you had to be flexible and quick on your feet.
✨Bring Your Positive Energy
A friendly smile and positive attitude can go a long way. Practice conveying enthusiasm during the interview, as this will resonate well with the hiring team looking for someone who can inspire both customers and colleagues.
