At a Glance
- Tasks: Help customers, restock shelves, and keep the store organised.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 - £14.35 per hour, plus 30-35 days holiday and in-store discounts.
- Other info: Opportunities for career progression and a friendly, inclusive workplace.
- Why this job: Make a real difference while developing your skills in a dynamic retail environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 13 - 14 £ per hour.
£13.45 - £14.35 per hour | 20 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Customer Specialist in South Shields employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth, you will have ample opportunities to advance your career while enjoying a supportive and inclusive culture. Join us at Lidl, where your contributions are recognised and rewarded, and where you can truly make a difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Specialist in South Shields
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the Lidl vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat – it’ll show you’re the perfect fit for the Retail Customer Specialist role.
✨Tip Number 3
Dress the part! While you want to be comfortable, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the company’s image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Customer Specialist in South Shields
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Retail Customer Specialist role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your customer service experience and any relevant retail work to show us you’re ready to jump in and help our customers.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the key details that showcase your suitability for the role. Avoid fluff and get straight to what makes you a great candidate.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Before the interview, make sure you understand Lidl's values and what it means to be a Retail Customer Specialist. Familiarise yourself with their products and services, especially in areas like bakery and non-food items. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went the extra mile for a customer or handled a difficult situation. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to customer satisfaction.
✨Be Ready for Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Share any experiences where you successfully managed unexpected changes during your shifts, as this will highlight your adaptability and positive approach.
✨Bring Your Positive Energy
A friendly smile and a positive attitude can go a long way in retail. During the interview, let your personality shine through. Show enthusiasm for the role and express how you can contribute to a supportive team environment. Remember, they’re looking for someone who can inspire both customers and colleagues!
