At a Glance
- Tasks: Assist customers, restock shelves, and provide excellent service in a fast-paced environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.35 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
- Other info: Diverse and inclusive workplace with opportunities for growth and progression.
- Why this job: Make a real difference while developing your skills and advancing your career.
- Qualifications: Experience in fast-paced environments and a passion for customer service.
The predicted salary is between 27 - 29 £ per hour.
£13.45 - £14.35 per hour | 20 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in South Shields employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a 10% in-store discount, a pension scheme, and enhanced family leave, all while being part of a team that celebrates diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in South Shields
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the Lidl vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat – it’ll show you’re the perfect fit for the role.
✨Tip Number 3
Dress the part! While you want to be comfortable, looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the company’s image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Assistant in South Shields
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Customer Assistant role.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention your experience in fast-paced environments and your customer service skills – we love to see how you can contribute to our team!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, and avoid any fluff. This helps us quickly see why you’d be a fantastic addition to our Lidl family.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you resolved issues or made someone's day better. This will demonstrate your ability to connect with customers and handle their queries effectively.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and adaptability, so be ready to discuss how you work well in a team and can adjust to changing priorities. Share specific instances where you've had to adapt quickly in a fast-paced environment, as this will highlight your suitability for the dynamic nature of the role.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Talk about how you maintain a positive attitude even during busy shifts and how you inspire those around you. This will resonate well with Lidl's culture of support and teamwork.
