At a Glance
- Tasks: Help customers, restock shelves, and keep the store organised.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 - £14.35 per hour, plus 30-35 days holiday and discounts.
- Other info: Opportunities for career growth and a diverse, inclusive workplace.
- Why this job: Make a real difference in a fast-paced retail environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 27 - 29 £ per hour.
£13.45 - £14.35 per hour | 20 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you’ll do:- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Customer Specialist employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your retail career while enjoying a fulfilling work-life balance. Join us in creating a positive shopping experience for our customers and be part of a team that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lidl's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you went above and beyond to help someone. This will impress the interviewers!
✨Tip Number 3
Be ready to showcase your flexibility! Retail can be unpredictable, so prepare to discuss how you've adapted to changing priorities in previous roles. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lidl team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Customer Specialist
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Retail Customer Specialist role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of your customer service experience and how you thrive in fast-paced environments – it’ll really help you stand out!
Keep It Clear and Concise:We appreciate a straightforward approach, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Before the interview, make sure you understand Lidl's values and what it means to be a Retail Customer Specialist. Familiarise yourself with their customer service approach and think about how your past experiences align with their expectations.
✨Show Off Your Flexibility
Since the role requires flexibility in shifts, be ready to discuss your availability. Share examples of how you've adapted to changing priorities in previous jobs, showcasing your ability to thrive in a fast-paced environment.
✨Bring Your A-Game in Customer Service
Prepare to talk about your customer service skills. Think of specific instances where you went above and beyond for a customer. This will demonstrate your passion for providing excellent service, which is key for this role.
✨Be Yourself
Lidl values individuality, so let your personality shine through during the interview. Be genuine in your responses and show enthusiasm for the role. Remember, they want to see the real you, not just a rehearsed answer.
