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- Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic retail environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
- Other info: Opportunities for career progression and training to become a specialist.
- Why this job: Make a real impact by helping customers and thriving in your retail career.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
The predicted salary is between 27 - 30 £ per hour.
£13.45 - £14.45 per hour | 35 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you'll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Ossett employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Ossett
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you understand our commitment to excellent customer service and teamwork.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in a fast-paced environment and showcase your customer service skills.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A neat appearance shows us you take the opportunity seriously and are ready to represent Lidl.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your enthusiasm for the role and keep you fresh in our minds as we make our decision.
We think you need these skills to ace Customer Assistant in Ossett
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Lidl.
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Lidl GB
✨Know the Company
Before your interview, take some time to research Lidl. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your ability to thrive in a fast-paced environment and your commitment to providing top-notch service.
✨Be Ready for Flexibility Questions
Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Think of instances where you've successfully managed unexpected changes in your work schedule or tasks, and share those stories during the interview.
✨Bring Your Positive Attitude
A smile and a friendly manner can go a long way! During the interview, let your positive energy shine through. Show that you're not just looking for a job, but that you're excited about the opportunity to contribute to the team and help customers have a great experience.