At a Glance
- Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic retail environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real impact by helping customers and thriving in a fast-paced retail role.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
The predicted salary is between 27 - 30 £ per hour.
£13.45 - £14.45 per hour | 35 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table — we’re collaborative, determined, and we all pitch in to help each other out. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you'll do:- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Newcastle upon Tyne employer: Lidl GB
At Lidl, we pride ourselves on fostering a collaborative and dynamic work environment where every team member is valued. As a Customer Assistant, you'll enjoy competitive pay, generous holiday allowances, and a supportive culture that encourages personal and professional growth. With opportunities to advance your career and a commitment to diversity and inclusion, Lidl is an excellent employer for those seeking meaningful and rewarding employment in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've handled challenges in fast-paced environments. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! While Lidl has a casual vibe, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service, as this will show us you’re a great fit for Lidl.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great candidate!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and flexibility, so be prepared to talk about how you adapt to changing priorities and work well with others. Share specific instances where you've worked as part of a team or adjusted your schedule to meet the needs of the business.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Show that you're not just looking for a job, but that you're excited about the opportunity to contribute to Lidl's success and create a welcoming environment for customers.
